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FCC post-mortem on AT&T outage uncovers similar QA issues to those that plagued CrowdStrike

Network World

A February AT&T network outage that lasted 12 hours and affected all of its mobile network users was due to a misconfiguration that occurred during a “routine night maintenance” that failed to meet required quality assurance (QA) policies before it was deployed, according to a US Federal Communications Commission (FCC) post-mortem report.

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The Increasing Demand for Telecoms During a Pandemic

Spearline Testing

“The demand for telecommunications services during the COVID-19 pandemic, for both business continuity and personal reasons, has never been greater.” Today most, if not all, social interactions happen over mobile networks and the Internet. ” Data from 2020, however, paints another picture.

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The 10 highest-paying industries for IT talent

CIO Business Intelligence

Every business unit has a stake in the IT services, apps, networks, hardware, and software needed to meet business goals and objectives, and many of them are hiring their own technologists. But you’ll also find demand for quality assurance, DevOps, technical support, and software sales engineers.

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Reduce your problem management costs with Spearline's Voice Assure RealTime.

Spearline Testing

Managing telecommunications networks, call routing and dial plans can be challenging. Fortunately, Spearline Voice Assure - RealTime delivers fantastic value in this complex space. However, networks evolve as businesses grow and carrier partners implement new technologies. Something has gone wrong!

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Understanding The Challenges Telco's Have Faced During COVID-19

Spearline Testing

Dan kicked things off by stating that all the difficulties seen by the telecommunications industry during the COVID-19 period have been unprecedented. ’ In the early stages of the pandemic, Hayes shared – telecommunications networks around the world struggled. ” *Article originally published on UCToday.

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CX – The ROI of phone number testing

Spearline Testing

While today’s communications services are impressive, the underlying networks are complex. Phone calls involve multiple service providers who’s networks use different technologies, different software, and different configurations. Network operations managers have challenges. Things can, and do, go wrong. New to Spearline?

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The Beginner’s Guide to Voice Quality Testing

Spearline Testing

The only way to know for sure what callers are experiencing is by testing voice call quality on your network. So, what is voice quality testing? Here’s an introduction… How do you conduct a voice call quality test? With proactive voice quality testing, you’ll be able to spot straight away if this is happening.