Customer Service Trouble: Changing Flights on Continental - Social.
Social, Agile and Transformation
NOVEMBER 18, 2008
Clearly, theres something wrong with Continentals systems, training, and procedures. Queue Web 2.0, agile software development. (56). crisis management. (3). it management. (34). offshore development. (6). product management. (26). project management. (50). software development. (51).
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