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Vendor management: The key to productive partnerships

CIO Business Intelligence

What is vendor management? Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership. While working with IT vendors can help ease the burden on IT, it also raises concerns, especially around data, risk, and security.

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How Birmingham’s $48M Oracle ERP project turned into an epic failure

CIO Business Intelligence

Birmingham City Councils (BCC) troubled enterprise resource planning (ERP) system, built on Oracle software, has become a case study of how large-scale IT projects can go awry. There are multiple reports including one from a manager at BCC highlighting the discrepancies at the Council, way back in June 2023.

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Germany goes full throttle into the cloud

CIO Business Intelligence

Here’s a summary of some key results of a recent cloud transformation study, published by the Custom Research Team of CIO, CSO and Computerwoche in collaboration with T-Systems, plusserver, Fortinet, and SPIRIT/21. The study at least partially refutes such fears. Not surprisingly, AI is playing an increasingly important role.

Cloud 358
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5 top business use cases for AI agents

CIO Business Intelligence

Mitre had to create its own system, Clancy added, because most of the existing tools use vendor-managed cloud infrastructure for the AI inference part. Weve done time and motion studies of what weve done already, he says, I find it difficult to see how this wouldnt be the future of the professional services industry.

CTO Hire 359
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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

Last summer, a faulty CrowdStrike software update took down millions of computers, caused billions in damages, and underscored that companies are still not able to manage third-party risks, or respond quickly and efficiently to disruptions. It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre.

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Cost, security, and flexibility: the business case for open source gen AI

CIO Business Intelligence

Studies have shown that small language models, with parameter counts in the range of millions to low billions, can outperform large, generic language models in specialized tasks, says Anand Rao, AI professor at Carnegie Mellon University.

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Seek solutions now to remedy surging cloud costs

CIO Business Intelligence

According to many IT managers, the key to more efficient cost management appears to be better integration within cloud architectures. Almost three-quarters of respondents in the study expressed the hope that more efficient integration of various cloud resources could lead to a reduction in cloud spend.

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