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Return on Investment: UnifiedCommunications (UC) providers must ensure that their resources are being used efficiently. Importance of UnifiedCommunications: Ofcom, the UK's communication regulator reported a 17% decline in the volume of calls made in recent years.
The Information Technology Acquisition Advisory Council (ITAAC) and the Telecommunications Industry Association (TIA) are announcing a slate of innovative leaders to serve as facilitators for the upcoming " Agile Sourcing Environment for Commercial Cloud " brainstorming session being held in Alexandria, VA on April 23, 2014.
They must also deliver the speed and low-latency great customer experiences require in an era marked by dramatic innovations in edge computing, artificial intelligence, machine learning, the Internet of Things, unifiedcommunications, and other singular computing trends now synonymous with business success.
Dan kicked things off by stating that all the difficulties seen by the telecommunications industry during the COVID-19 period have been unprecedented. ’ In the early stages of the pandemic, Hayes shared – telecommunications networks around the world struggled. ” *Article originally published on UCToday.
In parallel, modern enterprise networks have evolved from being mainly hardware-driven to a software-driven fusion of virtual and physical networks. With keen competition in the market, customer experience management is now a vital focus for telecoms and unifiedcommunications providers.
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