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Return on investment for unified communications

Spearline Testing

Return on Investment: Unified Communications (UC) providers must ensure that their resources are being used efficiently. Importance of Unified Communications: Ofcom, the UK's communication regulator reported a 17% decline in the volume of calls made in recent years.

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Leveraging Avaya Experience Platform to accelerate your digital banking transformation

CIO Business Intelligence

Here are five ways AXP helps banks unleash their innovative potential: Seamless digital access: Integrate and manage traditional and digital channels including voice, SMS, chat, AI-powered self-service, and virtual agents seamlessly to provide a consistent banking customer experience.

Banking 130
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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

Hot: AI and VR/AR With digital transformations moving at full throttle, and a desire to stay innovative, it should come as no surprise that use cases for virtual reality, augmented reality, and artificial intelligence continue to grow in several verticals. Enterprise communications services saw slow but steady 1.6%

Budget 363
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What is a network router? How AI networking driving its evolution

Network World

Virtual router: Software applications that perform the same functions as a hardware router – this is typically used in software-defined networking (SDN) What are some other functions of routers? For example, a smartphone that can share its 4G/5G connection with other users basically acts like a wireless router.

Network 395
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Flexential – Providing Enterprises with the Interconnected Data Center and Hybrid Cloud Solutions They Need

CIO Business Intelligence

They must also deliver the speed and low-latency great customer experiences require in an era marked by dramatic innovations in edge computing, artificial intelligence, machine learning, the Internet of Things, unified communications, and other singular computing trends now synonymous with business success.

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Why Flexibility Is Driving the Future of Business Success

CIO Business Intelligence

A cloud-based platform allows unified communications as a service (UCaaS), contact center as a service (CCaaS), communications platform as a service, and workstream collaboration to act together to accelerate innovation — allowing projects that once took months or years to be completed in weeks or even days.

Course 321
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Facilitators Announced For NGA Agile Cloud Brainstorming Event

Cloud Musings

Only registered Virtual Attendee ticket holders will receive the relevant webcast information. IT-ACC and TIA are looking forward to the innovation and transformative business models heralded by this important event. TIA is accredited by ANSI. ? Grab this Headline Animator ( Thank you.

Agile 144