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AWS’ Amazon Connect service gets new-gen AI updates

Network World

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience , the company announced at its ongoing annual re:Invent conference.

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Graviton progress: 50% of new AWS instances run on Amazon custom silicon

Network World

Half of all instances spun up on Amazon Web Services over the past two years used Graviton, Amazons custom silicon built on Arm processor technology, rather than x86 processors. The new Graviton4 instances, called R8g, support up to 8GB of memory per virtual processor and up to 192 processors.

Energy 411
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Cisco adds AI features to AppDynamics On-Premises

Network World

The new features will be implemented in a virtual appliance, available this month, for Cisco AppDynamics On-Premises, which gives customers the ability to see and manage their entire application stack, including application code, runtime, infrastructure (servers, databases, networks, VMs, containers), and user experience.

SAP 468
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Virtual and hybrid learning works. Here’s how to get it right.

CIO Business Intelligence

In part, this shift is driven by students, who increasingly demand virtual and hybrid learning experiences that better match the ways they like to consume content at home. Meanwhile, virtual education has become an essential element of resilience for educational institutions by ensuring that students don’t fall behind during closures.

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Roundup: AMD closes ZT Systems and teams with Rapt for AI development; bands with Oracle

Network World

ZT designs, manufactures, integrates, and deploys servers for hyperscalers such as Amazon Web Services and Microsoft, although the manufacturing business is expected to be sold off this year, with AMD saying that it is in talks with multiple potential strategic partners to sell the business. billion in August of last year.

Oracle 195
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10 most in-demand enterprise IT skills

CIO Business Intelligence

AWS Amazon Web Services (AWS) is the most widely used cloud platform today. Azure Microsoft Azure is another widely used cloud computing service deployed for cloud infrastructure management, data analytics, artificial intelligence, machine learning, and network virtualization.

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Multicloud: Tips for getting it right

CIO Business Intelligence

Their business model stands and falls with the interaction of many data sources and services that are located in different clouds. But even the IT environments of companies in less complex industries often now resemble a conglomeration of local data centers, virtual machines, mobile devices and cloud services.

Cloud 179