Sat.Oct 20, 2018 - Fri.Oct 26, 2018

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Three More Ways To Advance Your Innovation Efforts

Forrester IT

As our research has shown, most companies today have pretty immature innovation efforts and one of the biggest hold-backs is their corporate culture. Sadly, most human’s fear change and thus this mentality can keep you from being a driver of market shifts. And overcoming this issue can take years. Want to go faster? Focus first […].

Research 370
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Customer Engagement: A Data-Driven Team Sport

Eric D. Brown

What would you do if you had so much data about your customers that you know could know (almost) everything about your customer when they contacted you? Better yet, what if you had the ability to instantly know the exact offer for service or product that would pitch the right ‘sales’ approach that your customer would immediately sit up, take notice and spend money?

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Trending Sources

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Cyber Defenders In Polite Rage Mob Take Pot-Shots At Former NSA Director

CTOvision

I have seen some real rage mobs on Twitter. Some of them get really horrid and full of hate. But I just saw one that was polite. Maybe this is the way people should exchange ideas on Twitter. The interaction I’m talking about was discussed in a Cyberscoop post by Sean Lyngaas titled “Ex-NSA employees […].

CTO 309
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Want to change the culture? Start with your front line support teams!

Social, Agile and Transformation

Imagine your customer is having a small crisis. In my case, I was on a flight that went through repeated delays; first when the aircraft needed maintenance at the gate, then when the pilot aborted the takeoff, and then a third time when the airline finally had us switch planes. All told, my flight was four hours delayed. It wasn't a crisis for me, but it was for some passengers that were more.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, CTO of Betterworks, will explore a practical framework to transform Generative AI prototypes into

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Making Sense of Enterprise Marketing Technology (EMT)

Forrester IT

Making sense of the enterprise marketing technology (EMT) landscape can easily overwhelm even the most dedicated martech aficionado. 2018’s “Martech 5000” is astonishingly closer to 7,000 vendors, rendering vendor differentiation difficult and vendor selection a nightmare. Forrester recommends starting this process by categorizing vendors in terms of systems of insight (SOI) and systems of engagement […].

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Office 365 ProPlus Client Package Creation Made Easy and Fast

Anoop

Office 365 ProPlus Client package creation made accessible in the latest version of SCCM. In this post, you will learn how to create Office 365 ProPlus client application. I have already created a video tutorial to explain the process of Office 365 ProPlus client application creation wizard. Best Practices – Office 365 ProPlus Updates #1 […].

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Modern Advances in Disaster Alert Technology

Information Week

When lives are on the line information can make the difference between survival and tragedy. Here's a look at the technology organizations are using to communicate with the public and employees before, during, and after a disaster occurs.

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These Aren’t The Droids You’re Looking For: B2C Marketers And CDPs

Forrester IT

Six months ago we started a conversation about customer data platforms (CDPs). The timing was right; CDPs were driving attention towards a historically sleepy corner of the martech universe centered around data management, gaining traction among vendors, and racking up mentions in the marketing trade press. Questions, hope, and more than a little confusion ensued. […].

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SCCM Preview Expired – Now what?

Anoop

SCCM is expired and now what are the options to fix the issue. My SCCM preview version got expired, and I wanted to get back on track with SCCM preview versions. SCCM Preview Version Validity One SCCM Preview version is valid only for 90 days or 3 months. This version should NOT be installed in the […]. The post SCCM Preview Expired – Now what?

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How to Pick the Best Technology Stack for Your Product

CTOvision

A tech stack is how you create web and mobile applications. It’s a combination of different programming languages, frameworks, and tools to form the frontend and backend, also known as the client and server side. You can think of a tech stay like a series of layers built on top of each other. This helps […].

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Reimagining Cybersecurity Training: Driving Real Impact on Security Culture

Speaker: Speakers:

They say a defense can be measured by its weakest link. In your cybersecurity posture, what––or who––is the weakest link? And how can you make them stronger? This webinar will equip you with the resources to search for quality training, implement it, and improve the cyber-behaviors of your workforce. By the end of the hour, you will feel empowered to improve the aspects of your security posture you control the least – the situational awareness and decision-making of your workforce.

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Privacy Compliance May Get Tougher Soon

Information Week

Organizations have had a tough time trying to comply with the European Union's GDPR and now they have to consider the potential effect of the California Consumer Privacy Act (CCPA).

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This I Tell You, Brother; You Can’t Have One Without The Other: Brand And CX Together At Long Last

Forrester IT

“Love and marriage, love and marriage They go together like a horse and carriage This I tell you, brother You can’t have one without the other” – Frank Sinatra The New Yorker once wrote of Sinatra that “he sounds the way you would sound if you could speak the things you feel.” In my line […].

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Intune Read-Only Admin and Scoped Admin Console Experience

Anoop

This post is the continuation my previous post – Intune Admin RBAC Implementation Guide with Scope tags and Scope groups. In this post, you will learn what is the Intune read-only admin experience after implementing the Role Based Access Control(RBAC) solution with scope tags and scope groups. Scenarios – Intune Read-Only Admin and Scoped Admin I […].

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What businesses need to know before integrating a blockchain solution

CTOvision

Read JB Lee explain how should businesses effectively harness the disruptive potential of blockchain technology on e27: The blockchain revolution is going full steam ahead, and as we move away from the bitcoin-as-blockchain conversation, the more we uncover the scope of what this technology can really do for businesses, governments, and everyday people.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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Winning Board Presentations for CIOs

Information Week

Whether you've had a security breach, need to provide a status update on digital transformation, or need funding for a new project, here are some dos and don'ts on how CIOs can successfully present to the organization's board of directors.

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Avoid The Upcoming AI Backlash With Your Sales Teams, Get Them On Board

Forrester IT

The rise of AI in sales technology only makes it easier for sales managers to keep tabs on salespeople—salespeople say. AI gives sales managers more visibility into a sales rep’s daily activities and control into the sales process, potentially subverting the spirited sales culture. In the wrong hands, AI can be turned into a micromanagement tool It’s unfortunate, really, because AI […].

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Features and Enhancements of Vembu BDR Suite V4.0

Anoop

Vembu BDR is a data protection suite which can protect your virtual and physical environments. This suite can protect VMware vSphere and Microsoft Hyper-V workloads. This backup and replication suite can protect physical servers and workstations which supports critical workload for your organization. In this post you will see quick glance of new features and […].

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Cisco “Small and Mighty” Report Highlights SME Vulnerability

CTOvision

Nearly half of small and medium-sized businesses (SMBs) experience a day of downtime resulting from a breach or cyber-security incident – and are much more likely to pay out following a ransomware attack. This is according to a new report from Cisco that questioned 1,816 SMBs in 26 countries. It found that breaches of customer data […].

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7 Leadership Themes for Procurement & Supply Chain Leaders in 2024

Procurement and supply chain leaders are presented with their fair share of challenges, with a host of tools and strategies to resolve them. That said, what’s the best path forward to leverage this year’s trends? In this recap of a recent GEP-WBR webinar, 7 Leadership Themes for Procurement & Supply Chain Leaders in 2024, GEP’s Pramod Sethumadhavan explores seven vital leadership trends that will help guide procurement and supply chain decision-makers.

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Bridging the IT Talent Gap: Find Scarce Experts

Information Week

When hiring gets tough, IT leaders get strategic. Here's how successful organizations seize the experts their competitors' only wish they could land.

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The Forrester Wave™: CRM Suites, Q4 2018 — The Role Of CRM In Business Transformation

Forrester IT

In my last post, I highlighted the top five ways that CRM suites are evolving today. CRM suites today (1) support different business models and organizational sizes; (2) operationalize intelligence to impact outcomes; (3) offer vertical editions; (4) expose platform services; and (5) invest in ecosystems of value (AKA, application exchanges). Read more about this […].

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The best enterprise level firewalls: Rating 10 top products

Network World

You know you need to protect your company from unauthorized or unwanted access. You need a network-security tool that examines the flow of packets in and out of the enterprise, governed by rules that decide whether that flow is safe, malicious or questionable and in need of inspection. You need a firewall. Recognizing that you need a firewall is the first – and most obvious -- step.

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To beat Bloomberg, Symphony is letting banks’ bots talk with each other

CTOvision

Here is a messaging App which has specifically made for the financial industry. Symphony, a secure messaging app for financial industry that also lets bots at different institutions talk to each other and settle trades looks to take on Bloomberg the behemoth of financial trading. However, the CEO of Symphony explained that the company’s goal as […].

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Can Purpose Be Found in the Mess of Modern Work?

Information Week

Building a great workforce starts with leadership's understanding of how to help employees buy into what the organization is trying to accomplish, beyond completing day-to-day tasks.

How To 117
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Bring Loyal Customers Comfort And Joy This Holiday Season. Not Just Discounts

Forrester IT

This blog post is part of Forrester’s Holiday 2018 retail series. With Black Friday less than a month away, it’s only a matter of time before holiday promotional activity reaches a fever pitch. But for many consumers, the holiday shopping season brings with it an intense mix of emotions. For some, it’s their favorite time […].

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Envisioning the future so that it compels action

Trends in the Living Networks

The current issue of Brunswick Review features an interview with me titled Visions of Tomorrow. While it is a wide-ranging interview, as often, I was asked about the role of the futurist. Below are some of my ideas on thinking about the future and taking action from the article. See below the quotes for some further thoughts. Read the full article to also see my commentary on specific issues such as emerging economies, crowdsourcing, professional services, and the future of work.

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Morrisons loses data leak appeal

CTOvision

A UK court today delivered a judgement that could affect future insider data breaches. Is a company responsible if a rogue employee steals data or abuses it? Apparently, the UK high court judge feels so. The judge has found the UK supermarkets chain Morrisons guilty for its rogue employee’s conduct and Morrisons could face a […].

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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The Digital Transformation Tipping Point is Here

Information Week

Organizations are well underway on their digital transformation projects and many are now in the process of scaling these efforts.

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How Carbon Redefined Customer Service In 3D Printing

Forrester IT

We recently published a case study about Carbon, a 3D printing company known for its innovative technology and, now, its proactive customer service model. Over the course of several months, we spoke with the Carbon team and asked them how they use IoT data that stream from its printers to predict customers’ problems before they […].

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User Logon Reporting

Mick's IT Blog

If you have to track the login times for a specific user, this tool will generate a report for you that scans the event viewer logs for ID 4624. The tool parses each event and retrieves the user name, securityID, type of logon, computer name, and time stamp. It formats the output and writes it to a centralized CSV file in the event this tool is deployed to multiple machines at once.

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Search engine Baidu becomes first China firm to join U.S. AI ethics group

CTOvision

The fear of AI has led to big tech companies in the United States forming an AI ethics club. The ethics group called Partnership on AI (PAI) has Alphabet Inc’ Google, Apple Inc and Facebook Inc as members, and is developing guidelines for ethical guidelines for AI research, including ensuring research does not violate international […].

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.