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2023 Canada Net Promoter Score (NPS) Rankings: Industries Lose Gains Made in 2022

Forrester IT

Forrester just published The Canada Net Promoter Rankings, 2023 report, which includes the Net Promoter Score℠ (NPS) and industry rank for 100 brands across nine industries.

.Net 293
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New: Net Promoter Score Rankings For 133 European Brands

Forrester IT

Forrester just published its European Net Promoter Rankings, 2022 including the Net Promoter Score℠ (NPS) and industry rank for 133 brands in banking, auto and home insurers, and auto manufacturers, across France, Germany, Italy, Spain, UK and Sweden (new in the ranking this year).

.Net 195
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NPS US Benchmarks 2023: Fewer Brands Show Improvement

Forrester IT

New analyses from Forrester's Customer Experience Benchmark Study reveals subdued customer advocacy continues in 2023 as fewer brands have significant improvements and more brands have significant drops in Net Promoter Score℠ (NPS) compared to 2022.

.Net 259
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DTW 2022: TDC NET and Nuuday - a radical transformation

TM Forum

TDC is a rare example of a telco that separated its fixed network from its services business, with TDC NET and Nuuday recently becoming two “fully standalone independent businesses”, according to TDC NET CEO and president Andreas Pfisterer.

.Net 130
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Amazon Sales And Profit Analysis For 2022: Top 10 Insights

Forrester IT

Last year, Amazon’s total net sales surpassed the half-trillion-dollar mark. To understand the drivers behind Amazon’s sales and profits performance, we analyzed the company’s sales and profits by product groups, countries, and business segments. Following are the top 10 insights from our analysis.

Analysis 195
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Jeff Bezos bumps Elon Musk from billionaires top spot with net worth of $200.3B

GeekWire

(Musk Photo: TED via YouTube; Bezos Photo: GeekWire / Kevin Lisota) Jeff Bezos is back on top of the Bloomberg Billionaires Index for the first time since 2021, overtaking Elon Musk as the richest person in the world with a net worth of $200.3 The stock fell after February vehicle shipments fell in China, the company’s largest market.

.Net 112
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Amazon’s carbon footprint grew 15% in 2019, highlighting the challenge of net zero emissions

GeekWire

Some 10,000 vehicles should be on the road by 2022. Amazon has pledged to make its retail and cloud-computing operations “net carbon zero” by 2040, but its newly released 2019 sustainability report shows that greenhouse gas emissions rose over the previous year by 15%. Jordan Stead / Amazon Photo).

.Net 134