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2023 Canada Net Promoter Score (NPS) Rankings: Industries Lose Gains Made in 2022

Forrester IT

Forrester just published The Canada Net Promoter Rankings, 2023 report, which includes the Net Promoter Score℠ (NPS) and industry rank for 100 brands across nine industries.

.Net 293
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Protecting Workers with a Digital Safety Net

CIO Business Intelligence

When construction began on San Francisco’s Golden Gate Bridge in 1933, it was still considered a novel idea to rig up a simple safety net under the structure. That net caught 19 falling workers. The mobile app offers these utility workers a digital safety net. Ensuring a fast response. Artificial Intelligence, Machine Learning

.Net 264
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New: Net Promoter Score Rankings For 133 European Brands

Forrester IT

Forrester just published its European Net Promoter Rankings, 2022 including the Net Promoter Score℠ (NPS) and industry rank for 133 brands in banking, auto and home insurers, and auto manufacturers, across France, Germany, Italy, Spain, UK and Sweden (new in the ranking this year).

.Net 195
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20 powerful women shaping the networking industry

Network World

In its latest earnings report, the company announced 13% year-over-year net sales growth and annual revenues in the $1.8 Hollenbeck then held key jobs at Oracle and AI startup Cerebras Systems before joining Check Point in 2022 as chief commercial officer. Johnson was named president and CEO of Lumen (formerly CenturyLink) in 2022.Saddled

Network 383
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NPS US Benchmarks 2023: Fewer Brands Show Improvement

Forrester IT

New analyses from Forrester's Customer Experience Benchmark Study reveals subdued customer advocacy continues in 2023 as fewer brands have significant improvements and more brands have significant drops in Net Promoter Score℠ (NPS) compared to 2022.

.Net 259
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DTW 2022: TDC NET and Nuuday - a radical transformation

TM Forum

TDC is a rare example of a telco that separated its fixed network from its services business, with TDC NET and Nuuday recently becoming two “fully standalone independent businesses”, according to TDC NET CEO and president Andreas Pfisterer.

.Net 130
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Amazon Sales And Profit Analysis For 2022: Top 10 Insights

Forrester IT

Last year, Amazon’s total net sales surpassed the half-trillion-dollar mark. To understand the drivers behind Amazon’s sales and profits performance, we analyzed the company’s sales and profits by product groups, countries, and business segments. Following are the top 10 insights from our analysis.

Analysis 195