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2023 Canada Net Promoter Score (NPS) Rankings: Industries Lose Gains Made in 2022

Forrester IT

Forrester just published The Canada Net Promoter Rankings, 2023 report, which includes the Net Promoter Score℠ (NPS) and industry rank for 100 brands across nine industries.

.Net 293
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Data center vacancies hit historic lows despite record construction

Network World

megawatts, considerable growth over the 26% increase in 2023 , according to CBRE research. MW capacity being built at the end of 2023. Atlanta was the top growing primary market in 2024, with net new capacity of 705.8 This was the first time any market surpassed Northern Virginia in annual net absorption. at year-end.

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Global cybersecurity talent gap widens

Network World

now, and job postings for cybersecurity positions totaled more than 457,000 between September 2023 and August 2024, Cyberseek reports. That means existing roles might not have been lost amid cost-cutting efforts, but economic and other concerns have “ canceled out any net new job growth.” There are an estimated 1.25

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Data center growth puts unprecedented pressure on power grids

Network World

In another report released this week, Goldman Sachs also predicts a surge in data center power demand, and expects an increase of 160% by 2030, compared to 2023 levels. There were 345 megawatts of new installs in 2023, and an estimated 418 in 2024. Companies are already planning ahead for shortfalls.

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8 major IT disasters of 2024

CIO Business Intelligence

For past IT mishaps of note, see our biggest IT failure roundups from 2023 and 2021. ] In early 2023, an AI chatbot packaged with Bing started professing love to some users and insulting others, calling them ugly and comparing them to Hitler. The bad responses were limited to a small number of responses, according to Microsoft.

Financial 340
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NPS US Benchmarks 2023: Fewer Brands Show Improvement

Forrester IT

New analyses from Forrester's Customer Experience Benchmark Study reveals subdued customer advocacy continues in 2023 as fewer brands have significant improvements and more brands have significant drops in Net Promoter Score℠ (NPS) compared to 2022.

.Net 259
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7 tech trends that have changed the tech landscape in 2023

CIO Business Intelligence

Shumon Zaman, Chief Digital and Information Officer at Ali&Sons explains to CIO Middle East what are the top 7 technologies that have changed the tech landscape in 2023. Technology is becoming more and more relevant in our daily tasks and every year new technologies promise to change the paradigm of our reality.

Trends 298