2001 Network SOA 
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Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 03 April 2006 Consider the above “Strategic Capability” diagram (L. Baird and J. Break the Mould” Why all this fuss about KM now?
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Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 12 December 2005 The Human Capital Formation Click on diagram to enlarge. THE VIRTUOUS PROCESS OF HUMAN CAPITAL FORMATION.
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