Leveraging Organizational Knowledge

APRIL 3, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 03 April 2006 Consider the above “Strategic Capability” diagram (L. TCS KM maturity model Enterprise 2.0 Baird and J.

SOA 40

SOA Strategy System Business Intelligence 40

Leveraging Organizational Knowledge

MAY 18, 2006

TCS KM maturity model Enterprise 2.0 make sure the system is easy and comfortable to use – in fact, easier and more comfortable than ignoring the system.” not a game anymore Strategy ROI or no ROI for KM? mean for luxury brands ecommerce strategies Knowledge-driven, not simply customer-driven.

SOA 40

SOA Strategy Agile System 40

Leveraging Organizational Knowledge

JUNE 22, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 22 June 2006 Traditional strategies to improve efficiency are failing in the Knowledge Economy. TCS KM maturity model Enterprise 2.0

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

OCTOBER 27, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 October 2006 ROI or no ROI for KM? TCS KM maturity model Enterprise 2.0 not a game anymore Strategy ROI or no ROI for KM?

SOA 40

SOA Fashion Groups Strategy 40

Leveraging Organizational Knowledge

NOVEMBER 30, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 30 November 2006 Personal Knowledge Management Yesterday, I attended a Knowledge Café in London arranged by David Gurteen ( [link] ).

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

DECEMBER 8, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 08 December 2006 The virtuous cycle of the Gift Economy « Everyone thinks of changing the world, but no one thinks of changing himself.»

SOA 40

SOA Social Strategy Network 40

Leveraging Organizational Knowledge

MAY 27, 2007

Also recently, an APQC newsletter directed me to an article written by Susan Elliott Blashka about a presentation Nimmy gave during the APQC’s May 2006 KM conference. TCS KM maturity model Enterprise 2.0 Nimmy’s KM toolkit is very interesting and I might write about it in another post. not a game anymore Strategy ROI or no ROI for KM?

SOA 40

SOA Strategy Social Retail 40

Leveraging Organizational Knowledge

AUGUST 29, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 29 August 2006 What if we tried to foresee what will follow the currently unfolding Knowledge Economy?

SOA 40

SOA Banking Strategy Resources 40