Forrester IT

NOVEMBER 6, 2018

Adoption has now slowed (51% adoption in 2017; 53% adoption in 2018). Last year, Forrester predicted that firms would struggle with new technologies, particularly artificial intelligence. This prediction came true: Firms continued with AI experiments that lacked meaningful results.

Artificial Intelligence 380

Artificial Intelligence Budget 380

Forrester IT

DECEMBER 16, 2021

In 2017, Forrester expanded upon the IT service management market (ITSM) to establish enterprise service management (ESM) as a chosen area of coverage, continuing this research with a 2019 Forrester Wave™ evaluation. Now, we are pleased to announce The Forrester Wave™: Enterprise Service Management, Q4 2021.

Enterprise 370

Enterprise Enterprise Research 370

Forrester IT

APRIL 19, 2018

In 2017, 92% of global B2B marketing decision makers said that improving the ROI of marketing or effectiveness of marketing would be among their top marketing initiatives over the 12 months that followed. Turns out this was a bit of a pickle, because 77% of the same group of respondents said that lacking the ability […]

B2B 369

B2B Groups 369

Forrester IT

SEPTEMBER 17, 2018

Over $1 trillion (no typo) — that’s how big 2017 holiday topline sales were in the US and Europe combined. As for online sales specifically last year, Forrester projected $129 billion in the US and €54 billion in Europe.

Retail 368

Retail Advertising 368

Forrester IT

FEBRUARY 5, 2019

The Journey From Energy To Experience In the summer of 2017, I, along with my Forrester colleagues, wrote up the results of our year-long endeavor to build an analytically sophisticated, data-driven framework for emotion-led branding.

Energy 366

Energy Report Data B2C 366

Forrester IT

NOVEMBER 1, 2018

6,445 crore (US$970 million) for the 2017-2018 fiscal year. This week India’s key eCommerce firms — Flipkart, Paytm Mall, PhonePe, ShopClues, and Swiggy — posted combined losses of ?6,445 We expect this to worsen in the coming years as companies scale up rapidly to capture market share.

Trends 337

Trends Company Retail B2C 337

Forrester IT

APRIL 30, 2018

In our first Marketing Automation Technology Forecast, 2017 To 2023, we expect global spending on […]. As digital marketing complexity increases, more marketers are embracing automation tools to improve efficiency and speed to market.

Tools 334

Tools Data Resources B2C 334

Forrester IT

MARCH 27, 2018

Forty-five percent have used it to interact with a live agent in 2017. Chatting, by definition, is meaningless, trivial talk – but web “chatting” is anything but; it is starting to transform digital customer experiences. And it works. Customers want to use chat.

Retail 329

Retail Strategy Company 329

Forrester IT

MAY 17, 2021

My colleague, Naveen Chhabra, wrote an excellent report in 2017, Back Up Your SaaS Data — Because Most SaaS Providers Don’t (forrester.com), which talked about how many companies have a gap in their backup strategy related to SaaS-hosted application data. As SaaS adoption has become more pervasive, that gap is only widening.

Applications 327

Applications Data Backup Strategy 327

Forrester IT

JUNE 12, 2017

For the 2017 study we've added a few more questions in areas that we see organizations are struggling with. Our bi-annual Agile survey tracking the health of Agile initiatives for 2017 keeps its focus on the main challenge: Agile At Scale. This means truly linking Agile initiatives, Design thinking and DevOps with business value.

Agile 332

Agile Survey SCRUM Devops 332

Forrester IT

FEBRUARY 17, 2017

Forrester started the original research with fewer than 30 vendors in 2014 and ended up with 73 in the current 2017 update. Their architectures and user interfaces vary, but they support similar use cases. Expect this dynamic to continue for the foreseeable future.

Business Intelligence 384

Business Intelligence Architecture Research Enterprise 384

Forrester IT

OCTOBER 17, 2018

By the end of 2017, Huawei’s annual revenue had exceeded US$92 billion — half of which comes from global markets […]. Huawei held its flagship Connect 2018 conference in Shanghai from October 10 to 12. The event, which featured more than 200 sessions, attracted over 25,000 visitors and more than 1,500 partners from around the world.

Conference 316

Conference Artificial Intelligence Cloud 316

Forrester IT

OCTOBER 17, 2018

Online holiday shopping in the US is set to grow to $151 billion this year, up 14% from $133 billion in 2017. This blog post is part of Forrester’s Holiday 2018 retail series. Total holiday sales will grow at a more conservative 1.7%. All told, we see approximately one-fifth of all US holiday shopping this […].

Retail 316

Retail 316

Forrester IT

JANUARY 31, 2019

After years of consistent double-digit growth rates, a slowdown in smartphone sales that started in 2017 continued in 2018. 2018 brought no calm to the smartphone industry, and Apple’s Q1 2019 earnings are an indication that this trend will continue this year. Some reasons behind this include: Slowing Down of Major Economies.

Industry 316

Industry Trends Mobile Enterprise 316

Forrester IT

APRIL 1, 2019

Like in 2017, the last year of acquisitions saw cloud and agency capabilities as most in-demand. The lines between agencies, consultancies, and tech services firms are continuing to blur. This convergence is driven in part by an acquisition-heavy strategy. But what does this mean for buyers?

Strategy 309

Strategy Cloud 309

CTOvision

JUNE 9, 2020

Read Josephine Wolff take a look at the cybersecurity aspects of artificial intelligence on Brookings Institute Blog : In January 2017, a group of artificial intelligence researchers gathered at the […].

Artificial Intelligence 285

Artificial Intelligence How To Groups Research 285

Forrester IT

OCTOBER 23, 2020

Back in the summer of 2017, we warned that luxury brands were out of time to improve their digital customer experiences. Since then luxury brands have moved from relative inertia to a range of activities, from technology upgrades to partnerships and acquisitions. But the 2020 pandemic has shaken luxury brands to their core.

Retail 300

Retail 300

Forrester IT

OCTOBER 3, 2019

It’s been nearly two years since Alibaba first showcased New Retail — its strategy to redefine commerce by blending online and offline ecosystems to create seamless customer experience and improve retail efficiency — on Singles’ Day 2017. Here are some key takeaways: To learn […].

Retail 300

Retail Cloud Strategy 300

Forrester IT

OCTOBER 16, 2018

I’m getting ready to kick off a Forrester Wave on Cybersecurity Incident Response Services that should be viewed as a refresh of the Digital Forensics and Incident Response Service Providers Wave published in September of 2017.

Research 296

Research 296

CTOvision

FEBRUARY 12, 2020

Read Asa Fitch explain how power companies are turning to AI, drones, battery systems, and sensors to shorten outages, save money, and help run an increasingly complex power grid on Wall Street Journal : After Hurricane Irma tore through South Florida in 2017 and cut power to more than six million people, it took 10 […].

Artificial Intelligence 289

Artificial Intelligence Journal System Company 289

Forrester IT

JANUARY 18, 2019

Back in the summer of 2017, we warned that luxury brands were out of time when it came to improving their digital customer experiences and internal operations. Luxury brands have gone from relative inertia over digital strategies to a flurry of activity, including technology upgrades, partnerships, and even acquisitions.

Retail 287

Retail Strategy 287

Forrester IT

OCTOBER 11, 2019

In 2017, Forrester expanded upon the IT service management market (ITSM) to establish enterprise service management (ESM) as a chosen area of coverage. Creating new market spaces is not easy, nor is it something that analyst firms can or should do on a whim. In this case, however, there was clearly momentum for the change […].

Enterprise 57

Enterprise Enterprise 57

CTOvision

SEPTEMBER 11, 2018

The business landscape is shifting rapidly, and the pace of this year’s M&A activity will surpass 2016 and 2017 full-year levels, according to 451 Research.

Research 282

Research Applications CTO 282

Forrester IT

FEBRUARY 24, 2020

In 2017, the US, famously and controversially, made the decision to withdraw from the Paris climate change agreement. And some of the 187 countries that remain in the agreement are struggling to meet their commitments.

Meeting 273

Meeting Security 273

Forrester IT

MAY 6, 2021

HPE has been on this journey since 2017 and has a […]. This shift is a major shakeup to Dell’s business and they are making organization-wide changes to move from a product-focused vendor to a client-outcomes based partner.

Dell 54

Dell Strategy Trends Cloud 54

Forrester IT

APRIL 10, 2024

The company created the site in 2017 as a subdomain, stretched its own content to fit more ad formats (e.g., Last week, Forbes was accused of misleading major advertisers with a spoof of its own website – www3.forbes.com. forbes.com.

Advertising 243

Advertising Company B2C 243

Forrester IT

SEPTEMBER 18, 2019

Since then, we’ve done six Waves from 2006 to 2017. This is the newest iteration of one of Forrester’s longest-running Wave evaluations: search marketing agencies. We first evaluated search marketing agencies in 2006, led by my colleague Shar VanBoskirk. In […].

Meeting 53

Meeting Advertising B2C 53

Forrester IT

MARCH 7, 2017

The Forrester Wave™: Predictive Analytics And Machine Learning Solutions, Q1 2017 Read more. Forrester defines PAML solutions as: Software that provides data scientists with 1) tools to build predictive models using statistical and machine learning algorithms and 2) a platform to deploy and manage predictive production models.

Data 347

Data Enterprise Enterprise Tools 347

IT Toolbox

AUGUST 29, 2022

Playing a vital role in Kubernetes, Istio is a 2017-launched service mesh solution for security, monitoring, and containerization. The post What Is Istio? Overview, Working, Benefits, and Challenges appeared first on Spiceworks.

Security 246

Security Big Data Data 246

Information Week

JANUARY 12, 2024

Pharmaceutical giant Merck reached a confidential settlement with its insurers regarding its 2017 $1.4B cyberattack damages claim.

Insurance 209

Insurance Pharmaceuticals 209

CTOvision

MARCH 16, 2020

Read Sajid Mohamedy list three ways in which blockchain is disrupting supply on Forbes : Bitcoin’s unprecedented boom in 2017 — and subsequent bust in 2018 — made blockchain a household name.

Development 237

Development 237

Network World

APRIL 18, 2023

That exploit targeted an SNMP vulnerability in Cisco routers that the vendor patched in 2017. To read this article in full, please click here

Firewall 206

Firewall Network Security Groups 206

Forrester IT

JULY 9, 2017

Our recent report, "DevOps Heat Map 2017", confirms DevOps is moving to mainstream - no longer just for unicorns, like, Etsy, Facebook, and Netflix. [i] DevOps Moving Mainstream.

Devops 333

Devops Agile Business Transformation Research 333

Forrester IT

MARCH 30, 2023

BRAND ENERGY REBOOT In 2017, we introduced a seminal approach to understanding a brand’s performance: Forrester’s Brand Energy framework. Based on a survey of 4,436 US online adults, we combined iterative data-mining techniques and structured equation modeling to test millions (yes, millions!)

Energy 195

Energy Survey Data B2C 195

Tech Republic Security

AUGUST 17, 2022

The cyberespionage threat actor is aligned with Russian interests and has hit numerous organizations since 2017, aiming at stealing sensitive data. The post Seaborgium targets sensitive industries in several countries appeared first on TechRepublic.

Industry 159

Industry Data Security 159

TechSpot

JUNE 13, 2023

The series is almost 20 years old, and the studio faithfully released a new version every two years until Forza Motorsport 7 in 2017. During Sunday's Xbox Showcase, Turn 10 Studios dropped a trailer for the next iteration of Forza Motorsport, which it teased back in January. So fans should. Read Entire Article

141

141

TechSpot

MAY 18, 2024

The new models are the highest-capacity portable HDDs currently on the market, as WD's offerings have maxed out at 5TB since 2017. Western Digital's portable 2.5-inch inch HDDs are now available in 6TB variants. Read Entire Article

124

124