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AWS’ Amazon Connect service gets new-gen AI updates

Network World

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience , the company announced at its ongoing annual re:Invent conference.

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Forrester Predictions: Ten Key Developments In Cloud Computing Shape The Industry In 2017

Forrester IT

I'm pleased to announce that Forrester's cloud computing predictions for 2017 published this morning! Check out Predictions 2017: Customer-Obsessed Enterprises Launch Cloud's Second Decade. Starting in 2017, large enterprises will move to cloud in a big way, and that will super-charge the market. cloud computing.

Industry 150
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Forrester Predictions: Ten Key Developments In Cloud Computing Shape The Industry In 2017

Forrester IT

I'm pleased to announce that Forrester's cloud computing predictions for 2017 published this morning! Check out Predictions 2017: Customer-Obsessed Enterprises Launch Cloud's Second Decade. Starting in 2017, large enterprises will move to cloud in a big way, and that will super-charge the market. cloud computing.

Industry 150
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Why women leave your IT organization — and how to help reverse that talent drain

CIO Business Intelligence

As the title lays out, the fact that women still earn less than their male counterparts for equal work is a big reason why women leave, says Lamoreaux, who is also founder of SIM Women, which promotes communication, mentorship, leadership, and career development among the female members of the Society for Information Management.

How To 191
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Cropin’s agriculture industry cloud to provide apps, data frameworks

CIO Business Intelligence

Cropin, an agritech startup backed by the Bill and Melinda Gates Foundation, on Tuesday said that it was launching its industry cloud for agriculture, built on Amazon Web Services (AWS). There are other startups across the world that offer solutions and services similar to Cropin.

Industry 263
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ChatGPT, the rise of generative AI

CIO Business Intelligence

A transformer is a type of AI deep learning model that was first introduced by Google in a research paper in 2017. Meanwhile, however, many other labs have been developing their own generative AI models. There will be more developments in the generative AI space for the foreseeable future, and they’ll become available rapidly.

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‘It just has to work’: Ahead of Black Friday NFL game, Amazon shows how it’s perfected live sports

GeekWire

For seven years the tech giant has been perfecting what it takes to carry live sports across the internet, starting with non-exclusive NFL games in 2017, then Premier League soccer games in 2019, and exclusive “TNF” streaming starting in 2022. The NFL’s not checking in with Amazon. “TNF” is averaging 14.31

Sports 103