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I didn’t want to leave 2018 without noting a milestone for all of us here at Forrester who cover customer experience. It was 20 years ago, all the way back in September of 1998, when we inaugurated our customer experience research by publishing our first report about CX. That report, “Why Most Web Sites Fail,” […].
Last decade, the company developed a line of chips called Centriq but abandoned those efforts in 2018 and laid off its development team. Regarding the Xeon, Kottapalli wrote While there is never a suitable time to end a journey, I feel good about where Xeon is right now and what is coming up next.
It’s not necessarily easy to pick the coolest and wackiest tech stories of the year, especially when you have so much to choose from. Rather than trying to be all- inclusive as we have done in the past, see ( here and here and here ) we have tried to more “exclusive.” To read this article in full, please click here
The company has been here before: It was temporarily removed from the Nasdaq in 2018, also for failing to file financial statements. In the face of all this, the Nasdaq has given Supermicro until November 16 to file its 2024 annual report and remain in compliance, lest it be delisted.
But Solidigm, which has been shipping QLC drives since 2018, says that it has increased the lifespan of his drives to the point that they can be written to for five years nonstop and still work. SLC SSDs are believed to be capable of 100,000 P/E cycles before they start to become unreliable, while QLC flash has around 1,000 P/E cycles.
Digital banks are not eating the incumbent banks’ lunch (yet!) but they’re certainly demonstrating voracious appetite. In the UK, Monzo recently hit the one million customer mark, whilst Revolut has almost tripled its customers to 2.8 million in a year.
Since its introduction in 2018, Graviton has gone through four generations, which is a considerable pace for a company with no silicon design experience. There are a lot of homegrown and packaged applications written for x86 processors that are not available for Arm, which will lead some enterprises to stick with x86 infrastructure.
SalesforceIQ, a software development company he co-founded in 2015, was acquired by Salesforce in 2018, while his next venture, low-code platform vendor Airkit, was swallowed up by Salesforce in October 2023. Evans has been in and out of Salesforce too.
Trend Micro discovered that the Noodle RAT backdoor has been misidentified as Gh0st RAT and Rekoobe since 2018. The post Noodle RAT: Researchers Identify Chinese Enpionage Backdoor In-Use Since 2018 appeared first on Spiceworks Inc. Here’s what you should know about it.
I made a prediction in January of 2018 that IT distributor disruption would continue. It was obvious that industry consolidation was accelerating, major distributors were diversifying, and private equity was getting more interested in transforming the industry.
million for its failure to protect consumer data and properly disclose the scope of a 2018 data breach. The New York Attorney General’s Office fined Zoetop $1.9 How could a fine like this be avoided?
From 2012 through 2018, the SEC paid Company A approximately $10.7 Despite growing concerns, the SEC only terminated its relationship with the data center after the contract expired in 2018. million for the use of Company A’s data center in Beltsville, Maryland.” By then, the Commission had spent $10.7 million on the contract.
The Forrester New Wave™: Cybersecurity Risk Ratings, Q4 2018 Earlier today, we published “The Forrester New Wave™: Cybersecurity Risk Ratings, Q4 2018” evaluation. This includes vendor profiles, with our analysis and buyer […].
Since 2018, Forrester has been tracking how Singaporean customers rate their experience with some of the biggest brands in banking and auto and home insurance. This year’s Singapore Customer Experience Index (CX Index™) study reveals several important findings: CX quality among Singapore’s banks slightly dipped.
They include these common vulnerabilities and exposures (CVEs): CVE-2018-12126 - a flaw that could lead to information disclosure from the processor store buffer. CVE-2018-12127 - an exploit of the microprocessor load operations that can provide data to an attacker about CPU registers and operations in the CPU pipeline.
As a review, here were my 2018 predictions. We have seen more disruption in the channel in the past 18 months than we saw in the past 37 years combined. Private equity will continue its sweep of the channel software space, creating some unicorns along the way. Verdict: As mentioned in the […].
It’s a good description for what we are seeing in a market that carried ambitious strategies into 2018 but ran afoul of internal headwinds. What do we mean by pragmatism? A sense of realism, practical steps, a desire for tangible outcomes. Don’t get me wrong, the […].
Forrester predicted in late 2018 that automation would become the tip of the digital transformation spear in 2019, impacting everything from infrastructure to customers to business models. Now that we’re four months in, we’ve evaluated whether our five specific predictions are on track.
Idaptive is no stranger to the PIM world, having been part of PIM vendor Centrify (a CyberArk competitor) when Thoma Bravo acquired Centrify in July 2018. In October 2018, Thoma Bravo […].
Let’s face it: 2018 was not a fabulous year for customer experience. On average, CX quality was flat, with Customer Experience Index (CX Index™) scores showing little movement for the third year in a row. And what little movement that did happen was toward the middle of our scale, where 62% of brands bunched up in […].
After that, Gillis founded cloud computing firm Bracket Computing, which was acquired by VMware in May 2018. From 2007 to 2011, Gillis was vice president and general manager of Cisco’s then-called Security Technology Group, which focused on developing network, content and identity management products.
The company was founded in 2018 by former Cisco employees who had previously founded SD-WAN vendor Viptella. The platform provides visibility, control and governance over the network as well as dynamic service insertion, allowing organizations to integrate third-party services like firewalls into their network.
In 2018, Australian government customer experience was weak compared to the private sector — mirroring what we see in the US, where most federal agencies had scores that were poor or very poor.
billion in 2023, up from $75 billion in 2018 — a CAGR of 17.1%. Forrester expects global social advertising spend to reach $165.6 Asia Pacific and the rest of world will grow fastest, capturing the US and Europe’s share of global social advertising spend. Asia Pacific’s share of global spend will increase from 30% in […].
First spotted targeting APAC countries in 2018, Roaming Mantis recently received updates allowing it to steal more data and has begun targeting individuals in France and Germany. The post Roaming Mantis mobile smishing campaign spreads, gets updated features appeared first on TechRepublic.
ICS vulnerability disclosures have grown by 110% since 2018, which Claroty said suggests more types of operational technologies are coming online and presenting soft targets. The post Get ready for security in the age of the Extended Internet of Things, says Claroty appeared first on TechRepublic.
Gartner estimates at least 40% of enterprises will have explicit strategies to adopt SASE by 2024, up from less than 1% at the end of 2018. The technology is in its infancy but projected to grow quickly. To read this article in full, please click here
The GDPR went into effect on May 25, 2018, and organizations need to comply. The EU General Data Protection Regulation is a comprehensive set of rules designed to keep the personal data of all EU citizens collected by any organization, enterprise or business safe from unauthorized access or use. Failure to do so, would be.
Singapore is recognized as one of the world’s most innovative hubs and as an innovation powerhouse in Asia: The 2018 Global Innovation Index ranks Singapore as the fifth most innovative market out of 126 global economies analyzed, and Singapore’s recently launched S$1 billion innovation fund establishes innovation as a key lever to economic growth (..)
In 2018, ITSM vendors were still completing the transition […]. In 2017, Forrester expanded upon the IT service management market (ITSM) to establish enterprise service management (ESM) as a chosen area of coverage, continuing this research with a 2019 Forrester Wave™ evaluation.
[ Now see: The hidden cause of slow internet and how to fix it. ]. The ICANN Board at its meeting in Belgium this week, decided to proceed with its plans to change or "roll" the key for the DNS root on Oct. It will mark the first time the key has been changed since it was first put in place in 2010.
StarlingX got its start back in 2018 as a telecom and networking focused version of the open-source OpenStack cloud platform. The Open Infrastructure Foundation is out with the release of StarlingX 10.0, a significant update to the open-source distributed cloud platform designed for IoT, 5G, O-RAN and edge computing applications.
In 2018, a ZK Research survey asked respondents to rank SD-WAN buying criteria, and security came out as the top response, well ahead of technology innovation and price. Early adopters of the technology focused primarily on transport-related issues such as replacing or augmenting MPLS with broadband. Note: I am employee of ZK Research.)
In 2018, I wrote an article asking, “Will your company be valued by its price-to-data ratio?” The premise was that enterprises needed to secure their critical data more stringently in the wake of data hacks and emerging AI processes.
Our flagship VMware vSphere product now has AppDefense built right in,” VMware CEO Pat Gelsinger told the audience at VMworld 2018, which kicked off this week in Las Vegas. VMware is expanding its security range with a new version of its virtualization software that has security integrated into the hypervisor.
In 2018, Microsoft researchers published a paper on Majoranas that was subsequently retracted, and some researchers doubted the elusive Majorana quasiparticles could ever be harnessed into qubits at all. Microsoft had a tough road getting here.
Happy third birthday to the European Union’s General Data Protection Regulation (GDPR), which came into enforcement on May 25, 2018. Despite its teeth, with data protection authorities (DPAs) able to fine companies up to 4% of their global revenues, it thus far hasn’t made headlines for imposing hefty fines.
from 2018, the lowest growth forecast so far in 2019. [Get regularly scheduled insights by signing up for Network World newsletters.]. Worldwide IT spending has been on the slow side, Gartner said in October that worldwide IT spending is projected to total $3.7 trillion in 2019 , an increase of 0.4%
Kate Crawford and Vladan Joler’s 2018 Anatomy of An AI System is a visual essay that spares no detail as it traces the lifecycle of an […] Hanging prominently in the Museum of Modern Art (MoMA) in New York City is a giant infographic that explores the physical, technical, and social components of modern artificial intelligence.
Singapore’s FSI Customers Rate Their Experiences As Just “OK” In 2024 Forrester has been evaluating the quality of customer experience at leading financial service providers in Singapore since 2018.
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