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2018 Marked 20 Years of Customer Experience Research at Forrester!

Forrester IT

I didn’t want to leave 2018 without noting a milestone for all of us here at Forrester who cover customer experience. It was 20 years ago, all the way back in September of 1998, when we inaugurated our customer experience research by publishing our first report about CX. That report, “Why Most Web Sites Fail,” […].

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10 of the coolest and wackiest tech stories of 2018

Network World

It’s not necessarily easy to pick the coolest and wackiest tech stories of the year, especially when you have so much to choose from. Rather than trying to be all- inclusive as we have done in the past, see ( here and here and here ) we have tried to more “exclusive.” To read this article in full, please click here

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Supermicro may be in hot water on the accounting front, but enterprise customers more likely to care about products

Network World

The company has been here before: It was temporarily removed from the Nasdaq in 2018, also for failing to file financial statements. In the face of all this, the Nasdaq has given Supermicro until November 16 to file its 2024 annual report and remain in compliance, lest it be delisted.

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Kaseya attack shows how third-party software is the perfect delivery method for ransomware

Tech Republic Security

An analysis by Sophos suggests that the latest attack is similar to one that Kaseya endured in 2018.

Software 545
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Qualcomm purloins Intel’s chief Xeon designer with eyes toward data center development

Network World

Last decade, the company developed a line of chips called Centriq but abandoned those efforts in 2018 and laid off its development team. Regarding the Xeon, Kottapalli wrote While there is never a suitable time to end a journey, I feel good about where Xeon is right now and what is coming up next.

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How cybercrime will cost the world $1 trillion this year

Tech Republic Security

Including both financial losses and cybersecurity spending, the $1 trillion in costs will represent a 50% increase over 2018, says McAfee.

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Forrester 2018 Mobile Banking Industry Wave™: BBVA Offers World-Class Mobile Banking Services

Forrester IT

Digital banks are not eating the incumbent banks’ lunch (yet!) but they’re certainly demonstrating voracious appetite. In the UK, Monzo recently hit the one million customer mark, whilst Revolut has almost tripled its customers to 2.8 million in a year.

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