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Redefining enterprise transformation in the age of intelligent ecosystems

CIO Business Intelligence

The mega-vendor era By 2020, the basis of competition for what are now referred to as mega-vendors was interoperability, automation and intra-ecosystem participation and unlocking access to data to drive business capabilities, value and manage risk.

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ChatGPT, the rise of generative AI

CIO Business Intelligence

Meanwhile, however, many other labs have been developing their own generative AI models. There will be more developments in the generative AI space for the foreseeable future, and they’ll become available rapidly. It was 2 years from GPT-2 (February 2019) to GPT-3 (May 2020), 2.5 How can organizations find or maintain an edge?

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Microsoft to optimize process automation stack with Minit acquisition

CIO Business Intelligence

Microsoft has bought Minit, a developer of process mining software, to help its customers optimize business processes across the enterprise, on and off Microsoft Power Platform.

Microsoft 245
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Toyota transforms IT service desk with gen AI

CIO Business Intelligence

He’s also a big believer in the agile DevOps concept of “shifting left” when it comes to technology — performing testing and evaluation early in the development process, generally before code is written — and “shifting right” when it concerns talent, where his vision for eliminating Toyota’s service desk is an example.

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At Black & Veatch, a new IT operating model enables digital opportunities

CIO Business Intelligence

became CIO in 2020, he and his leadership team defined a new digital strategy and IT operating model to bring the full force of digital technologies to the company’s customers and employees. We can develop and deliver innovative solutions while focusing on quality, cost-effectiveness, schedule, scope, and safety. When Irvin Bishop, Jr.

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What current service operation investment says about CSPs’ strategies

TM Forum

However, between 2020 and 2021 we saw categories such as order management and service assurance grow 6%, while service orchestration, product/service catalogs and revenue management (billing/rating/charging/partner) grew at 5%. A consistent experience, whether they bought the service from the MNO, the games developer, or a third party.

Strategy 130
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Digital Agility Gets a Boost with Identity Management

Fountainhead

Worse, firms should expect that many of their custom apps will have to work alongside other enterprise apps — e.g., marketing, digital experience, privacy/governance, business systems, and of course, security and analytics. The nature of enterprise systems IAM needs to interface with will always change.

Agile 162