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Redefining enterprise transformation in the age of intelligent ecosystems

CIO Business Intelligence

As IT professionals and business decision-makers, weve routinely used the term digital transformation for well over a decade now to describe a portfolio of enterprise initiatives that somehow magically enable strategic business capabilities. Ultimately, the intent, however, is generally at odds with measurably useful outcomes.

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ChatGPT, the rise of generative AI

CIO Business Intelligence

It was 2 years from GPT-2 (February 2019) to GPT-3 (May 2020), 2.5 Enterprise applications of conversational AI today leverage responses from either a set of curated answers or results generated from searching a named information resource. years to ChatGPT (November 2022), and only 4 months to GPT-4 (March 2023).

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A new era of Enterprise Content Management (ECM)

CTOvision

Enterprises have rushed to embrace the cloud, driven by mobile and the Internet of Things (IoT), as a way of keeping the invasion of devices connected – spelling the end of ECM as we know it. In addition, how do enterprises support users and business partners for remote and mobile access on both the network and collaborative content?

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Microsoft to optimize process automation stack with Minit acquisition

CIO Business Intelligence

Microsoft has bought Minit, a developer of process mining software, to help its customers optimize business processes across the enterprise, on and off Microsoft Power Platform. Tasks performed by one actor (be it a human, a machine, or a software agent) fit together in a particular sequence to form a process. Process mining possibilities.

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Toyota transforms IT service desk with gen AI

CIO Business Intelligence

What we’re focused on is how we can up-level, upskill, those team members and move them into higher-value jobs, while at the same time push more automation across the enterprise.” As you can imagine, there were a lot of varying systems that were used to run the enterprise for those separate team members,” Ballard says. “We

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CIOs listen up: either plan to manage fast-changing certificates, or fade away

CIO Business Intelligence

Not only do enterprises need to make sure DMARC is implemented properly across all their domains and subdomains — even if you don’t use them to send email, you need to protect against a hacker spoofing them as an email source — they need to monitor reports of rejected emails because of DMARC failures.

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At Black & Veatch, a new IT operating model enables digital opportunities

CIO Business Intelligence

became CIO in 2020, he and his leadership team defined a new digital strategy and IT operating model to bring the full force of digital technologies to the company’s customers and employees. We are also able to move resources more quickly across the enterprise. When Irvin Bishop, Jr.