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Contact Center Technology Trends 2022

Spearline Testing

So what are the contact center trends for 2022? And, more specifically, what are the contact center technology trends for 2022? In a Gartner poll of customer service and support leaders, respondents said they expected their tech spend to grow substantially in 2022 – up 7.6%. reduction in spending.

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Key themes for 2022

TM Forum

But in the cloud era new paradigms are turned into deployments much more quickly, and the rate of change generally is accelerating. Mobile private network competition. Trends in telecoms operations can typically be measured over periods of many years. Open RAN disruption. 5G network orchestration. Telco platform progress.

Trends 130
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Key themes for 2022

TM Forum

eight key themes which we see emerging in telecoms in 2022. We will discuss: The role and adoption of public cloud. MEC and mobile private networks. Join this webinar as TM Forum analysts give their thoughts on. The future of customer experience. The war for talent. The future of the RAN. Core networks.

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Mobile industry accelerates Open RAN to meet 5G global demands at FYUZ 2022

Tech Republic

The post Mobile industry accelerates Open RAN to meet 5G global demands at FYUZ 2022 appeared first on TechRepublic. Major operators and technology companies met in Spain to discuss the challenges and opportunities of Open RAN in the future of connectivity.

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IoT Tech Expo Global 2022: Exploring satellite and telco connectivity for businesses

Tech Republic Cloud

The post IoT Tech Expo Global 2022: Exploring satellite and telco connectivity for businesses appeared first on TechRepublic. From supply chains to agriculture and environmental projects, the London event looked at new technologies to provide connectivity for IoT systems that operate internationally.

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How is mobile learning evolving in the digital world?

Kitaboo

The evolving digital technologies are taking mobile learning to the next level with interactive content that promotes self-paced learning anytime and anywhere, while on the go. In other words, mobile learning supports eLearning and classroom teaching. As of now, the full instructor-led or eLearning course cannot be moved to the mobile.

Mobile 158
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Mobile network data traffic continues rapid global rise

TM Forum

Mobile network data traffic worldwide rose by 40% in the year between Q1 2021 and Q1 2022, according to the latest Ericsson Mobility report, amid rises in video consumption and smartphone ownership. The post Mobile network data traffic continues rapid global rise appeared first on TM Forum Inform.

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