Were Our Predictions For 2023 Correct?
Forrester IT
SEPTEMBER 20, 2023
We made bold calls for 2023. Discover the accuracy of Forrester's Predictions 2023. Did they come true? And get a first peek at what we'll cover in our 2024 predictions.
Forrester IT
SEPTEMBER 20, 2023
We made bold calls for 2023. Discover the accuracy of Forrester's Predictions 2023. Did they come true? And get a first peek at what we'll cover in our 2024 predictions.
Forrester IT
JUNE 3, 2024
Cybersecurity breaches continued to rise in 2023. Learn the eight most common incident types and get four key takeaways from our new report.
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Forrester IT
DECEMBER 20, 2023
This blog provides a 2023 year in review of the sales technology market, along with a view on how it will impact 2024.
Forrester IT
SEPTEMBER 20, 2024
For 2023, we published the results in the report How Customer Experience Drives Business Growth, 2023. Each year, we calculate the business impact of improving CX Index by one point.
Advertiser: Procom Services
Procom surveyed over 1,740 contingent and permanent workers across the United States and Canada to uncover what’s most important to them amidst heightened expectations, competition and uncertainty. We have distilled the data into actionable insights you can leverage to strengthen your position as an employer of choice and access the skills you need.
Forrester IT
OCTOBER 24, 2022
2023 will be a year of reckoning for European customer experience teams. Some will widen CX advantage over competitors, while other teams will be forced to disband. Learn more.
Forrester IT
SEPTEMBER 3, 2024
Walmart leads Forrester’s 2023 US retailer ranking, with Amazon in second. The top 10, representing 38% of total retail sales, remain unchanged from 2022.
Advertiser: GEP
Uncertainty is looming and the challenges supply chain and procurement leaders have been facing since the pandemic are unlikely to end in 2023. Read the GEP Outlook 2023 report to navigate what lies ahead. What do leaders need to know?
Speaker: Jay Black, Senior Account Executive
📆️ November 1st, 2023 at 9:30am PT, 12:30pm ET, 5:30pm BST Save your seat today!
Speaker: Dave Seaton, CEO of Seaton CX
📆 November 30th, 2023 at 11:00am PST, 2:00pm EST, 7:00pm GMT Register today to save your seat!
Speaker: Ryan Bryers, SVP of Global Engineering
July 26th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST Ryan will cover the multitude of benefits that cloud technology brings to retailers, including: Empowering retailers to transform their operations Becoming more adaptable, efficient, and agile Improving response to ever-changing market dynamics Don't miss out! Save your seat today!
Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)
October 26th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST Save your seat today and elevate your understanding of the evolving consumer landscape and the future of commerce!
Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.
June 14th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST
Speaker: Dr. Greg Loughnane and Chris Alexiuk
December 6th, 2023 at 11:00am PST, 2:00pm EST, 7:pm GMT Register today to save your seat!
Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts
October 19th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST Register today!
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