Forrester IT

OCTOBER 2, 2023

Photo by Abhinav Sunil Forrester’s state of IT sustainability 2023 survey and report highlighted the growing importance decarbonizing IT and the reducing the environmental impact of IT in various industries. The demand […]

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Survey Financial Industry Report 417

Forrester IT

MARCH 18, 2024

Last week, we issued our analysis of the Q4 2023 earnings announcements of large public technology service providers. First, tech service providers grew much slower in 2023 than in 2022 signaling a belt tightening in technology spend. Our takeaways? While […]

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Analysis 433

Forrester IT

OCTOBER 24, 2023

Despite diminishing pandemic-related excess savings, rising interest rates, and the resumption of student loan payments, US retail sales will continue their growth in the 2023 holiday season. Read more of Forrester Principal Forecast Analyst, Jitender Miglani's insight in this blog.

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Retail Trends 418

Forrester IT

SEPTEMBER 15, 2023

In Forrester’s Q2 2023 Digital Process Automation Survey, three primary trends came into focus: 1) Organizations hit the pause button on digital transformation (DT) in the wake of economic uncertainty and tightening budgets; 2) process intelligence has gained […]

Survey 448

Survey Budget Trends 448

Forrester IT

OCTOBER 18, 2023

I’ve been prepping for a detailed evaluation of this technology market for some time, and I’m excited to announce that The Forrester Wave™: Digital Accessibility Platforms, Q4 2023, is now live!

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Forrester IT

AUGUST 28, 2023

In my latest report, The State Of Data Security, 2023, we reviewed and analyzed Forrester survey data to identify the key data security trends of the year. Data is everywhere. What constitutes sensitive data for organizations today has greatly expanded in type and format.

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Security Data Survey Trends 370

Forrester IT

FEBRUARY 28, 2024

After a retrospective review of the largest publicly reported breaches and privacy violations in 2023, here's what you need to know for 2024.

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Report Applications Trends Security 378

Forrester IT

SEPTEMBER 27, 2023

Forrester predicted a metaverse winter for 2023. Absent was the term “metaverse,” which was referenced just a couple of times at best. There were no updates about Horizon Worlds. It’s not unexpected. And […]

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Forrester IT

OCTOBER 19, 2023

The wait is over: The Forrester Wave™: Zero Trust Platform Providers, Q3 2023, is live! In 2020, Forrester published The Forrester Wave™: Zero Trust eXtended Ecosystem Platform Providers, Q3 2020. Three years later, many of the capabilities that were once considered “extended” are now core to Zero Trust.

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Architecture Trends Network Security 416

Forrester IT

AUGUST 25, 2023

In July 2023, we attended the Esri User Conference in San Diego, which with 20,000 attendees is the world’s largest geographic information systems (GIS) conference. The conference allowed consumers of GIS like National Oceanic and Atmospheric Administration (NOAA) and Exxon Mobil to demonstrate use cases where they applied those solutions.

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Conference Mobile System Business Intelligence 369

Forrester IT

SEPTEMBER 26, 2023

I attended the first day of the Intel Innovation 2023 developer’s conference to see how this venerable Silicon Valley giant was responding to AI and competitive pressure. What I found was a comeback story in progress, wrapped in a very heavy dose of AI, led by its dynamic CEO Pat Gelsinger. Intel hopes that AI […]

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Intel Development Conference 406

Forrester IT

NOVEMBER 7, 2023

Forrester reviews its 2023 sustainability predictions by scoring each individual prediction in depth. This year, one of our five predictions received an A score, three received a B score, and one received a C score.

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Industry Architecture Enterprise Enterprise 379

Forrester IT

OCTOBER 25, 2022

Consumer behavior in 2023 will be a jumble of mixed signals: exuberance as the pandemic wanes, tempered by caution in the face of economic turbulence. Learn more.

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Forrester IT

AUGUST 24, 2022

Learn where to trim your CX budget in 2023 and key areas to increase investment dollars. Forrester contends that CX leaders are overly optimistic about their budget prospects.

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Budget 368

Forrester IT

OCTOBER 25, 2022

Customer experience teams in 2023 will reach an inflection point: They will either show ROI and excel — or fade away. Read our CX predictions for 2023.

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Forrester IT

JUNE 28, 2023

If I asked you what the top emerging technology is for 2023, you would likely say Generative AI. And you would be correct. But you can also see hype bubble expanding daily. Today every vendor is pumping GenAI tools into every conceivable niche of their software portfolios (for example, check out this Salesforce announcement). But […]

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Examples Software Tools Software 368

Forrester IT

SEPTEMBER 8, 2023

LeanIX, a privately held enterprise architecture (EA) management solution, is set to be acquired by SAP, as announced on September 7, 2023 (click here). SAP has made this strategic acquisition to offer SAP clients access to a complete suite of tools essential for continuous business transformation.

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SAP Architecture Enterprise Enterprise 435

Forrester IT

SEPTEMBER 1, 2022

Competencies, culture, and compensation — find out where you should invest your sales enablement budget in the year ahead with our new report, Planning Guide 2023: Sales Enablement.

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Budget Report 369

Forrester IT

AUGUST 21, 2023

Black Hat USA 2023: Insights From Our Short Vegas Residency Black Hat has gone from being RSAC’s smaller tech and practitioner-focused cousin to being a commercial showcase for cybersecurity vendors.

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Architecture Applications Trends Security 370

Forrester IT

SEPTEMBER 27, 2023

ASIS International, the largest membership organization for security management professionals, brought the 2023 Global Security Exchange (GSX) to my hometown of Dallas, Texas. The main attraction of this premier physical security event was the keynote delivered by the 43rd President of the United States, George W.

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Security Network Trends 395

IT Toolbox

JUNE 26, 2023

HPE brought AI, IT services monitoring, and services integration to its hybrid and private cloud portfolio at HPE Discover 2023. The post HPE Discover 2023: 4 Key Announcements From the Hybrid Cloud Company appeared first on Spiceworks.

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Cloud Company Artificial Intelligence Storage 345

Forrester IT

AUGUST 23, 2023

The Forrester Wave™: Content Management Systems, Q3, 2023 helps buyers select a next-generation content management system that will delight, convert, and further engage consumers through anticipatory digital experiences.

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System Strategy 359

IT Toolbox

OCTOBER 12, 2023

Spiceworks connected with cybersecurity leaders and experts to highlight the areas organizations need to reassess in Cybersecurity Awareness Month 2023. The post Cybersecurity Awareness Month 2023: Expert Perspectives To Defend the Digital Realm appeared first on Spiceworks.

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Forrester IT

NOVEMBER 8, 2022

Data and analytics teams are in for a bumpy ride in 2023. Those that can configure their content and communications best will outperform (and outlast) their competitors in the long run.

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Data Analysis Big Data 370

Forrester IT

JANUARY 11, 2023

According to the results of our recent survey on business and technology priorities in Japan, we are seeing a continued growth in IT investments in the country despite subdued economic forecasts for 2023.

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Survey Groups Enterprise Enterprise 370

Forrester IT

MAY 1, 2023

Forrester’s recently published report, Top Cybersecurity Threats In 2023, examines five cybersecurity threats — established […] Forrester data shows that almost three-quarters of organizations reported one or more data breaches in the past 12 months.

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Report Data Applications Trends 370

Forrester IT

AUGUST 16, 2023

Our first-time evaluation of this dynamic market, The Forrester Wave™: Conversation Intelligence For Customer Service, Q3 2023, is now live! We looked at the top 11 vendors in this market today and evaluated them across 32 criteria.

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Software Software 369

Forrester IT

FEBRUARY 6, 2024

It's time to take a look back and score our 2023 cloud predictions. Find out where we accurately predicted cloud trends and where we missed the mark for cloud in 2023.

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Cloud Trends Architecture Enterprise 259

Forrester IT

MAY 2, 2023

RSAC 2023 is a wrap! The Forrester security and risk team had 11 attendees at the RSA Conference last week. We really enjoyed meeting with clients and colleagues old and new — and now we’re *exhausted.* It’s no mystery why; as a team, we collectively participated in over 230 meetings and took more than 1.5 […]

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Conference Meeting Security Trends 359

Forrester IT

AUGUST 16, 2023

The Indian parliament passed the much-awaited DPDP bill on August 10th, 2023. This has come six years after the Supreme court of India declared the right to privacy as a fundamental right. Ministry of Electronics and Information Technology (MeiTY) had introduced the first draft of the bill in 2022.

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Data 370