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CIOs were given significant budgets to improve productivity, cost savings, and competitive advantages with gen AI. times compared to 2023 but forecasts lower increases over the next two to five years. Examples include scanning invoices, extracting basic contract information, or capturing information from PDF forms.
Despite those complications, a huge majority of IT leaders expect their organizations’ IT budgets to increase — at least moderately — in the next fiscal year, with IT talent and software spending leading the way. Talent, software spending lead the way According to Forrester’s guide, personnel accounts for nearly 35% of IT budgets.
Welcome to 2023. As technology projects, budgets, and staffing grew over the past few years, the focus was on speed to market to maximize opportunity, says Troy Gibson, CIO services leader at business and IT advisory firm Centric Consulting. Budgets are being slashed across industries, Avila notes.
IT leaders seeking to drive enterprise growth through technology investments are often saddled with budgets that make their tasks of increasing the top and bottom lines challenging. The year 2023 seems to be no different. Despite an estimated increase to IT budgets of 5.1%
The economy may be looking uncertain, but technology continues to drive the business and CIOs are investing big in 2023. At the same time, they are defunding technologies that no longer contribute to business strategy or growth. decline year over year in worldwide spending on fixed voice services in 2023.
The need to grow smartly Gil Westrich’s company, ClearML, is benefiting from increased adoption of artificial intelligence and machine learning (ML) technology. But the CTO and co-founder says that scaling to meet that demand presents its own challenges, which require self-reflection. How do we grow our business responsibly?”
million in 2023, and is expected to grow by 5% in 2025, equal to 3.75 Case in point was the high turnover rate at road and highway maintenance company AVR Group, and the solutions enacted by its CTO Pierangelo Perdomi to remedy it. This program has its own planning and also a dedicated budget. million compared to about 3.6
Inflation may have dropped from its high in 2022, but the price pressures on IT budgets have continued unabated. in September, 2023, the price pressures facing IT have persisted. in September, 2023, the price pressures facing IT have persisted. general inflation rate masks some higher increases hitting IT budgets.
If 2023 was the year of experimentation with gen AI, 2024 was when companies zeroed in on use cases and started putting pilot projects into production. In a survey of 2,300 IT decision makers that IBM released in December, 47% say theyre already seeing ROI from their AI investments, and 33% say theyre breaking even on AI.
To be sure, enterprise cloud budgets continue to increase, with IT decision-makers reporting that 31% of their overall technologybudget will go toward cloud computing and two-thirds expecting their cloud budget to increase in the next 12 months, according to the Foundry Cloud Computing Study 2023.
As a result, most IT functions have seen budget increases, support for more staff, and higher involvement in shaping enterprise strategy , according to multiple reports. According to its 2023 research paper Total Enterprise Reinvention , “only 8% of companies are moving to adopt a strategy of Total Enterprise Reinvention.”
Singapore’s data centers have a 1% vacancy rate, and data center availability in the huge northern Virgina data center hub stands at 0.9%, despite an 18% increase in capacity between early 2023 and early 2024, according to the report. The 2023 CBRE report found that 83% of the data center capacity under construction at the time was presold.
million to roll out, with a recurring annual budget hit of $8,000 to $11,000 per user. Operating profit gains from AI doubled to nearly 5% between 2022 and 2023, with the figure expected to reach 10% by 2025, she adds. Gen AI projects can cost millions of dollars to implement and incur huge ongoing costs, Gartner notes.
2023 was a year made notable by a range of unexpected, unpredictable, and fast-moving challenges that, despite seemingly having little to do with technology, had profound impacts on IT strategies. We believe that smart technology still holds the biggest promise to improve our client’s operations,” he says.
For example, it highlighted a 153% rise in global ransomware attacks from September 2022 to September 2023. To top it off, Taylor says many CIOs report having CEOs, C-suite colleagues, and workers throughout their organizations clamoring for the technology and even launching their own pet projects using the tech, further upping the stress.
“Generative AI does have the ability to replace CIOs who don’t embrace the innovative shifts coming for companies,” says Tim Crawford, a former CIO himself and now a CIO strategic advisor at AVOA, a technologyconsultancy. You might have the CIO rolled into a different role, or you might be able to merge the CIO and CTO,” he says.
“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.
Ross Meyercord never set out to make the leap from technology leader to CEO, but a set of intentional and opportunistic career choices delivered the breadth of business experience and leadership skills required to land the job. Neal Sample A transferable skill set Meyercord would certainly make that case. Cultivate an appetite for risk.
A question of time Thomas Kiessling, CTO with Siemens Smart Infrastructure, part of the German engineering and technology conglomerate that makes trains, electrical equipment, traffic control systems, and more, understands that time is running out. As with most business challenges, data is instrumental.
And CIOs said the need for security improvements is the top driver of IT budget increases. That’s up from 85% who said as much in 2023. There are a couple of reasons for this increasing level of interest in ESG among tech execs, says Yang Shim, technologyconsulting leader with professional services firm EY Americas.
In the State of Enterprise Architecture 2023 , only 26% of respondents fully agreed that their enterprise architecture practice delivered strategic benefits, including improved agility, innovation opportunities, improved customer experiences, and faster time to market.
Microsoft itself claims half of Fortune 500 companies use its Copilot tools and the number of daily users doubled in Q4 2023, although without saying how widely they’re deployed in those organizations. Many IT budgets are fixed, and saving time doesn’t automatically mean more money available to spend.
As Seth Dobbs, CTO at Bounteous, explains, “We do creative work. This is true for every technology company and, increasingly, for nontechnology companies seeking to implement technical solutions. Companies often approach this as contract-to-hire strategy,” explains Rowley. “Or CIOs, and their recruiting teams, are well aware.
With AI being the talk of 2023, [there were questions on] how do we, as a company, handle its adoption, governance, and education about it to our employees,” he says. Chris Bowers,CIO of Boston Consulting Group, puts it this way: “In 2024, we’re going to go after generative AI very aggressively. We’re piloting, PoC-ing.
They also expect to benefit from the expertise of cloud providers—expertise that isn’t easy for companies to develop and maintain in house, unless your company happens to be a technology provider. Similarly, large data aggregators feel the need for control because they don’t want to leave their core business in the hands of a cloud provider.
James Collin, a professional connection who was at that time Delaware State CIO, asked Lane if he would be interested in stepping into the vacant CTO role. Lane became CIO of Delaware State in July 2023, with the governor asking if he’d take on the chief IT role following Collin’s 2020 departure and the tenure of an interim CIO.
Meanwhile, Foundry found in its 2024 State of the CIO Study that 88% of CIOs said their role has become more digital and innovation focused, up from 85% in 2023. Fundamentally people don’t understand how their business activities — the processes, services, and customer journeys — are tied to the technologies,” Carandang says.
Beyond the CIO First, no formal request was made to the CIO — the chief information officer — to execute a project, nor were business requirements defined, or even an elaborate budget needed. Funding for this is minimal at first and likely to grow — outside of the IT budget.
CIOs had to navigate a labyrinth of challenges in 2023: generative AI rewrote the rulebook of technological possibility, governments started to draft new regulatory frameworks for the tech sector, and global conflicts disrupted business operations. Through it all, CIOs had to adapt swiftly.
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