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Global IT Services Spend Will Reach $2 Trillion By 2028

Forrester IT

Forrester forecasts that by 2028, annual spend on IT services will reach $2 trillion. The IT services industry is often overlooked, even though it captures more than a third of annual global tech spend — some four times the annual spend on computer equipment.

Industry 445
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US Offline Retail Sales Will Reach $4.2 Trillion By 2028

Forrester IT

Our newly published research, US Online Retail Forecast, 2023 To 2028, shows that both offline and online US sales will reach record levels this year. As we’ve said many times, the store is flourishing and far from “dead!”

Retail 367
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The Low-Code Market Could Approach $50 Billion By 2028

Forrester IT

According to a recent survey, 87% of enterprise developers use low-code development platforms for at least some of their work. Find out what's driving the growth in the low-code market in this preview of a new report and forecast.

Survey 459
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Global Retail E-Commerce Sales Will Reach $6.8 Trillion By 2028

Forrester IT

Forrester's Global Retail E-Commerce Forecast, 2024 To 2028 report provides a five-year forecast of online and offline retail sales for 40 countries.

Retail 259
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Has Digital Advertising Reached Maturity In The US?

Forrester IT

From 2023 to 2028, growth will — for the first time — fall to single digits due to the maturity of the market. In our new US ad spending forecast covering 2023 to 2028, we examine trends impacting […] Spending on digital advertising in the US is forecasted to settle into a period of moderate growth.

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Qualcomm extends GlobalFoundries semiconductor partnership through 2028

TechSpot

The deal means Qualcomm will stick around as a GlobalFoundries customer through at least 2028, and secures wafer supply and commitments through capacity expansion at GlobalFoundries' most advanced fab in Malta, New York.

Security 133
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By 2028, 30% of Fortune 500 companies could use AI-only service channels

CIO Business Intelligence

By 2028, 30% of these enterprises are expected to streamline their service operations through single, AI-enabled channels capable of handling text, image, and sound interactions. As businesses race toward digital transformation, Gartner has forecasted a game-changing shift in customer service strategies for Fortune 500 companies.

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