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Did you know that artificialintelligence (AI) has infiltrated all parts of the advertising process? But chances are, in an era of programmatic advertising where machines are making millions of decisions on billions of ad impressions every day, your advertising is being touched by AI. My guess is, probably not.
Brands and agencies have always placed creativity at the heart of advertising. For those reasons, CMOs are starting to apply artificialintelligence to digital media buying, campaign automation, or marketing mix optimization.
Two arguments have emerged that defend or denounce artificialintelligence. (1) The controversy over AI is settling in the world of marketing and creativity. 1) Humanists decry the existential dangers as underscored by an open letter signed by hundreds of tech experts calling for a pause on generative AI. (2)
The world is changing and with it, consumers’ expectations of experiences and communication from brands. The paradigm for customer engagement is shifting from large, monolithic experiences that serve everyone to smaller, more contextual experiences served to consumers in just the moment they need them.
B2C telecoms markets have illustrated the importance of churn prediction and the use of data mining to understand customer behavior. However, the problem of identifying and predicting churn can differ between B2B and B2C customers. B2C churn modelling. Refer here for some features for customer churn prediction in B2C.
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