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Banks bet on AI to deliver digital efficiencies

CIO Business Intelligence

In the face of shrinking budgets and rising customer expectations, banks are increasingly relying on AI, according to a recent study by consulting firm Publicis Sapiens. Around 42% percent of banks rely on personalized customer journeys to improve the customer experience.

Banking 353
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LendingClub CEO Discusses Building a Digital Marketplace Bank

Information Week

Chat at LendIt Fintech USA conference explored how the agility of fintech, and the resilience of a bank can combine.

Banking 414
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Lean Isn’t Always Lean: There Are Lean Cores And Lean Cores In Banking

Forrester IT

A few days ago, I discussed application architecture in banking with a banking software vendor. Starting from there, we had a look at that vendor’s core banking solutions and further back-end systems such as trade finance. The vendor quickly suggested that its solutions align with Forrester’s concept of a lean core.

Banking 482
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Six steps to creating a successful IT strategy: A guide for CIOs

CIO Business Intelligence

By staying ahead of market trends, the organization remains agile, adaptable, and ready to outperform rivals. This process includes establishing core principles such as agility, scalability, security, and customer centricity.

Strategy 334
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AI, predictive analytics top list of hot technologies for banks

CIO Business Intelligence

Hot technologies for banks also include 5G , natural language processing (NLP) , microservices architecture , and computer vision, according to Forrester’s recent Top Emerging Technologies in Banking In 2022 report. 5G aids customer service. 5G aids customer service.

Banking 363
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Chase CIO Gill Haus Discusses Recruitment, Agile, and Automation

Information Week

Chase CIO talks about how his bank trains its engineers to make use of the cloud, machine learning, and other resources to adapt to consumer demand.

Agile 388
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Enter the next phase of Industry 4.0 with edge AI

CIO Business Intelligence

What companies need to do in order to cope with future challenges is adapt quickly: slim down and become more agile, be more innovative, become more cost-effective, yet be secure in IT terms. A high-street bank in the UK shows just how necessary it is to tackle the challenges that modernisation poses systematically.

Industry 305