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Contact centers reacted to Covid-19 quite well. Its now time to respond with the same rigor.

Forrester IT

In my view, most contact centers dealt with Covid-19 challenges with an amazing tenacity and resourcefulness in solving for people, technology, and business continuity. They also reacted with a lot of agility in supporting client requirements despite lockdowns […].

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Agility Recovery To Enhance Disaster Recovery Program With Globally Recognized Certification Standard From the MSPAlliance

CTOvision

By Bob Gourley Unified Certification Standard for Cloud & Managed Service Providers Will Serve as Framework for Agility Recovery Partners and Clients. Business continuity is an important aspect of any organization’s strategic planning.

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8 best business continuity software solutions

Tech Republic

Review the features of these business continuity software solutions to better understand their capabilities and limitations. The post 8 best business continuity software solutions appeared first on TechRepublic.

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5 Priorities for IT Leaders During this Summer of COVID

Social, Agile and Transformation

It's one compliance requirement to have business continuity plans, but an exponential challenge to quickly enable global. Somewhere a couple of rungs further down the ladder, most organizations owe plenty of thanks to CIOs, IT leaders, and especially the IT service desk.

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Composability, come costruire – mattone dopo mattone – un’azienda Agile

CIO Business Intelligence

Sviluppare un modello operativo capace di mettere insieme le funzioni di business, l’IT e le operation è uno dei compiti più difficili della trasformazione digitale, perché implica profondi cambiamenti nei processi e nei modi di lavorare, ha scritto McKinsey nello studio “Rewired to outcompete (giugno 2023)”.

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3 Key Considerations for CEOs and Their CIOs for Building an Agile, Modern Network

CIO Business Intelligence

But the network has so much more potential than this – to help the business continually stay ahead of and be differentiated from the competition. The reason is an agile network creates the foundation for every area of the business to innovate, from IT to R&D and logistics. Networking

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Federal Government Signals Interest In Several Key Leading Edge Technologies

CTOvision

Agile Software Development. Today’s top trend with software development leaders is continuous development. Continuous Delivery – Many of the advantages Agile holds over Waterfall boil down to shorter cycle times. The products are connected to the Internet and the data they generate is easily available.