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Contact centers reacted to Covid-19 quite well. Its now time to respond with the same rigor.

Forrester IT

In my view, most contact centers dealt with Covid-19 challenges with an amazing tenacity and resourcefulness in solving for people, technology, and business continuity. They also reacted with a lot of agility in supporting client requirements despite lockdowns […].

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Delivering better business outcomes for CIOs

CIO Business Intelligence

Much like finance, HR, and sales functions, organizations aim to streamline cloud operations to address resource limitations and standardize services. However, enterprise cloud computing still faces similar challenges in achieving efficiency and simplicity, particularly in managing diverse cloud resources and optimizing data management.

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IT resiliency: Running two different hypervisors

CIO Business Intelligence

Rather than wait for a storm to hit, IT professionals map out options and build strategies to ensure business continuity. Reveal the best of both worlds Carter noted that many VMware customers have invested in its solutions for decades but now seek modernization for greater agility, scalability, and cloud-native environments.

Vmware 313
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Agility Recovery To Enhance Disaster Recovery Program With Globally Recognized Certification Standard From the MSPAlliance

CTOvision

By Bob Gourley Unified Certification Standard for Cloud & Managed Service Providers Will Serve as Framework for Agility Recovery Partners and Clients. Business continuity is an important aspect of any organization’s strategic planning.

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Multicloud by design approach simplifies the cloud experience

CIO Business Intelligence

After all, an effective multicloud framework offers greater platform and service flexibility by leveraging the strengths of multiple cloud environments to drive business agility and innovation. It can also improve business continuity and disaster recovery and help avoid vendor lock-in.

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20 IT management certifications for IT leaders

CIO Business Intelligence

For instance, if you oversee security teams, you may want to consider the security-focused certifications, whereas if you manage an agile team, then project management and agile-focused certifications may be a better fit. It’s best suited for CIOs, IT executives, current or future IT managers, project managers, and business analysts.

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25 enterprise tech predictions and goals for 2025, from APAC CIOs

CIO Business Intelligence

Cybersecurity this remains a top priority, with increased resources to combat phishing through user awareness programs. While prevention (security) is important, organisations are increasingly focusing on recovery and business continuity.