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Contact centers reacted to Covid-19 quite well. Its now time to respond with the same rigor.

Forrester IT

In my view, most contact centers dealt with Covid-19 challenges with an amazing tenacity and resourcefulness in solving for people, technology, and business continuity. They also reacted with a lot of agility in supporting client requirements despite lockdowns […].

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Agility Recovery To Enhance Disaster Recovery Program With Globally Recognized Certification Standard From the MSPAlliance

CTOvision

By Bob Gourley Unified Certification Standard for Cloud & Managed Service Providers Will Serve as Framework for Agility Recovery Partners and Clients. Business continuity is an important aspect of any organization’s strategic planning.

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Federal Government Signals Interest In Several Key Leading Edge Technologies

CTOvision

Agile Software Development. Today’s top trend with software development leaders is continuous development. Continuous Delivery – Many of the advantages Agile holds over Waterfall boil down to shorter cycle times. Computing resources are allocated based on changing requirements in real time.

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When Using Cloud Computing to Replicate is the Right Idea

Data Center Knowledge

One cloud computing solution is to deploy the platform as a means for disaster recovery, business continuity, and extending the data center. With flexible “pay-as-you-grow” models, cloud computing can evolve with the needs of your business. Building a “business-in-a-box.” There are many ways to deploy a solid cloud model.

Cloud 250
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3 reasons why the US government should lean on data and AI efficiency

CIO Business Intelligence

Governments sit on vast amounts of underutilized, unstructured data, but with open-source technologies and collaborative data architectures, agencies can maximize data utility, achieving sovereign data and AI while tapping into vast resources. Traditional business continuity and disaster recovery playbooks are no longer sufficient.

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Multicloud by design approach simplifies the cloud experience

CIO Business Intelligence

After all, an effective multicloud framework offers greater platform and service flexibility by leveraging the strengths of multiple cloud environments to drive business agility and innovation. It can also improve business continuity and disaster recovery and help avoid vendor lock-in.

Cloud 128
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20 IT management certifications for IT leaders

CIO Business Intelligence

For instance, if you oversee security teams, you may want to consider the security-focused certifications, whereas if you manage an agile team, then project management and agile-focused certifications may be a better fit. It’s best suited for CIOs, IT executives, current or future IT managers, project managers, and business analysts.