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Its up to IT leaders to ensure the changes their digital initiatives bring to business workflows are absorbed and acted upon by the users impacted by them. Too often, however, changemanagement is treated as an afterthought, observes Munir Hafez, senior vice president and CIO at consumer credit reporting agency TransUnion.
Underpinning these initiatives is a slew of technology capabilities and strategies aimed at accelerating delivery cycles, such as establishing product management disciplines, building cloud architectures, developing devops capabilities, and fostering agile cultures.
DevOps delivers speed and agility to the development process. The challenge some companies face, however, is the changemanagement of the structured approach for handling alterations within a development cycle. Changemanagement brings consistency to DevOps. But it’s not easy.
In the State of Enterprise Architecture 2023 , only 26% of respondents fully agreed that their enterprise architecture practice delivered strategic benefits, including improved agility, innovation opportunities, improved customer experiences, and faster time to market.
Instead of succumbing to the pressure, CIOs should consider collaborative approaches: Empower and inspire agile teams by avoiding rigid delivery roadmaps, highlighting what performance improvement areas are worth focusing on, and giving teams time to reset after major releases.
Sameer Purao, who joined Celanese as CIO and CDO in 2021, is keeping the team and company focused by making changemanagement a core competency of his team, and ensuring a focus on value, agility, and purpose. What is the business transformation underway at Celanese? I had to learn a lot in a short amount of time.
“Often, technical leaders don’t devote sufficient time to communication, changemanagement, and stakeholder management,” he observes. Hafez adds that most modernization projects typically fail due to a lack of a realistic expectations, defined requirements, and ineffective changemanagement.
Technology investments, such as in generative AI, are a priority in addressing the need to meet rising expectations while also driving operational agility and resilience. In a time where trust and reliability are paramount, meeting these expectations through technology isnt just a differentiator its now a business imperative, Pappas says.
To do so, CIOs must continuously improve their product management, program management, and delivery capabilities to wow customers and deliver competitive advantages, all while steering clear of surefire DX mistakes such as prioritizing too many initiatives and underinvesting in developing digital trailblazers.
“Since there’s no universal model across business functions, IT must always keep in mind how they are leaders and partners of change in the corporation, whether it’s at a technical, business, or human changemanagement level.” The CIO should also speak early when sensing a possible business course deviation.
For example, my changemanagement motto is, “Humans prefer the familiar to the comfortable and the comfortable to the better.” At a time when technology innovation cycles are getting shorter, we will struggle to keep pace if we have to navigate around legacy systems that act as barriers to speed and agility.
The disparity in adoption levels revealed a very real changemanagement curve that required enhanced support and coaching to help teams integrate these solutions, Downing explains. CIOs and their teams need to be hyper-agile, flexible, and fast, too, for the same reasons, he adds. Rather, AI is an augmentation tool.
Changemanagement Helping workers understand what AI can do for them will be tricky, though, as they want to feel that AI is augmenting their work, and not just replacing the enjoyable parts, BCG found. “The Artificial Intelligence, CIO, Emerging Technology, Employee Experience This is a massive number,” Bellefonds said. “We
What CIOs can do: Avoid and reduce data debt by incorporating data governance and analytics responsibilities in agile data teams , implementing data observability , and developing data quality metrics. One area CIOs can control is governing whether and how to implement customization to avoid business rule complexities wired into code.
Whenever an organization implements a new process, updates an existing process, deploys new technology, or fine-tunes services, its leaders must be mindful that even a simple change to a single process can start a domino effect, introducing issues in a range of other processes that must also be addressed. AIM ChangeManagement Certification.
Organizations should create a cross-functional team comprised of people who are already building, managing and governing existing AI initiatives in order to lay the foundation for genAI and select the appropriate AI solutions or models. Increase adoption through changemanagement.
These outdated systems are not only costly to maintain but also hinder the integration of new technologies, agility, and business value delivery. Changemanagement strategies, including clear communication and incentives, helped overcome resistance and drive adoption.
But even though many businesses are ready to reap the service’s full benefits, they have yet to crack the ITSM code of aligning their IT services with their organizational goals. That’s because their approach is often not agile enough to keep pace with today’s evolving business landscape.
This approach provides greater agility and customization, enabling teams to develop cost optimization strategies tailored to their unique requirements. Transitioning to a federated FinOps model can offer significant benefits in terms of agility and customization, but it also comes with its own set of challenges. Changemanagement.
Pre-pandemic, high-performance teams were co-located, multidisciplinary, self-organizing, agile, and data-driven. High performance back then generally focused on delivery — a contrast to previous generations of IT where business and IT alignment was an issue, and teams struggled to deliver with waterfall project management practices.
Students and technology professionals who want to pursue a career in IT consulting must demonstrate technical expertise across areas such as business operations, security, product development , and changemanagement , Farnsworth says.
Cloud-based enterprise resource planning solutions are transforming and enhancing business operations. Yet despite the organisational benefits, businesses are slow to modernise IT, citing challenges in integrating legacy systems due to changemanagement and user adoption issues.
Along with fostering tighter business alignment, technology leaders are instituting other types of organizational change to meet the needs of the moment. Oversight of cybersecurity is another area routinely earmarked for change as technology continues to permeate the enterprise fabric.
So a strong businessintelligence (BI) strategy can help organize the flow and ensure business users have access to actionable business insights. “By An IT-managed BI delivery model, Goris explains, requires a lot of effort and process, which wouldn’t work for some parts of the business.
For instance, if you oversee security teams, you may want to consider the security-focused certifications, whereas if you manage an agile team, then project management and agile-focused certifications may be a better fit. This certification demonstrates your ability to work on or lead an agile team.
By focusing on technology, CIOs can deliver transitionary results, such as improving infrastructure agility by migrating to the cloud or improving user experiences by upgrading legacy systems to SaaS. In addition, business stakeholders often demand fast results.
Much of that energy has been spent assembling the right team and fully backing them with robust leadership and changemanagement. The dynamic nature of both AI and business environments warrants this approach because it requires continuous evaluation and adjustments of AI initiatives. Thats just the nature of this beast.
Sergey Kastukevich, deputy CTO of iGaming software development company SoftSwiss, says most organizations would like more flexibility in the decision-making processes, and IT needs to implement more agile processes that help business leaders respond to evolving circumstances.
Social, Agile, and Transformation. I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, businessintelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 and business transformation.
There are many, often overlapping approaches to managing projects, the most popular of which are waterfall, agile, hybrid, critical path method, and critical chain project management , among others. increased agility when adapting to other initiatives or changes within an organization.
In todays fast-paced digital landscape, the cloud has emerged as a cornerstone of modern business infrastructure, offering unparalleled scalability, agility, and cost-efficiency. Investment in training and changemanagement is critical to the success.
These digital trailblazers , as I call them, are vital for digital transformation success, as they can be delegated leadership responsibilities such as the planning, execution, and changemanagement of your digital initiatives. Information security specialists guide agile teams on shift-left security practices.
Social, Agile, and Transformation. I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, businessintelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 and business transformation.
Centralized governance often results in slower decision-making processes, as decisions are concentrated at the top levels, stifling agility. Hybrid governance attempts to balance control with flexibility, but it can still struggle to align IT initiatives with overarching business goals.
This underlines the need for organizations to embrace change and adopt a more agile and forward-thinking approach to digital transformation skills in order to overcome challenges and achieve digital transformation,” says Monika Sinha, research vice president in Gartner’s CIO Research group.
Companies expect a lot from their CIOs: integral knowledge of the business, visible financial results, and agility, as well as the ability to managechange, actively collaborate with business leaders, and explain IT in plain English. The practice infused IT work with business relevance and purpose.
In addition, we set guiding principles in line with the European AI Act, and defined the governance model so AI is used legally, responsibly, and in an agile manner. In the second digital wave, weve collaborated with other organizations by forming working groups to promote joint reports that ensure responsible AI, Arroyo adds.
Reimagination of business processes sits at the core of digital transformation, and so, by definition, digital transformation challenges the status quo, throwing we-have-always-done-it-this-way sentiment out of the window. It requires a different mindset, as well as an agile, ready-to-experiment workforce that is change-savvy.
As real-time becomes pervasive across the organization, several questions begin to arise: How are cross-functional teams enabled to support the speed of change, agility, and quality of data for real-time AI, as ML models evolve? How well these teams work together will determine the speed they deliver real-time AI solutions.
Here, CIO.com outlines the most popular project management certifications that will add value and help you hone your skills this year. Top project management certifications. BVOP Certified Project Manager. Business value-oriented principles (BVOP ) is an agile-based framework that has grown in popularity in the UK.
Digging through research examining the impact of standard conventions like siloed teams and staged gate processes, Arooni began percolating ideas for how to shift IT organizations away from the traditional project-oriented culture to something more agile, with greater business accountability and more responsiveness to changing customer needs. “We
After all, many C-suite leaders and employees have an outdated impression of what IT departments do today, which may undermine the CIO’s digital transformation , changemanagement, and other strategic objectives. “We Nothing will ever change without lighting a little bit of a match under someone’s feet.”
Exam fee: Varies by location SimpliLearn Business Analyst Certification Masters Program If you’re new to the industry or want to change careers and start on the path of a business analyst, SimpliLearn offers a Business Analyst Masters Program that is accredited by the IIBA.
A modern, agile IT infrastructure has become the critical enabler for success, allowing organizations to unlock the potential of new technologies such as AI, analytics, and automation. Those successful in their modernization endeavors can expect significant business gains. A vision for transformation, hampered by legacy.
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