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Its up to IT leaders to ensure the changes their digital initiatives bring to business workflows are absorbed and acted upon by the users impacted by them. Too often, however, changemanagement is treated as an afterthought, observes Munir Hafez, senior vice president and CIO at consumer credit reporting agency TransUnion.
In the State of Enterprise Architecture 2023 , only 26% of respondents fully agreed that their enterprise architecture practice delivered strategic benefits, including improved agility, innovation opportunities, improved customer experiences, and faster time to market.
Instead of succumbing to the pressure, CIOs should consider collaborative approaches: Empower and inspire agile teams by avoiding rigid delivery roadmaps, highlighting what performance improvement areas are worth focusing on, and giving teams time to reset after major releases.
Sameer Purao, who joined Celanese as CIO and CDO in 2021, is keeping the team and company focused by making changemanagement a core competency of his team, and ensuring a focus on value, agility, and purpose. We decided that change, agility, and value would be key to put people at the center of the transformation.
For example, my changemanagement motto is, “Humans prefer the familiar to the comfortable and the comfortable to the better.” At a time when technology innovation cycles are getting shorter, we will struggle to keep pace if we have to navigate around legacy systems that act as barriers to speed and agility.
Despite headlines warning that artificial intelligence poses a profound risk to society , workers are curious, optimistic, and confident about the arrival of AI in the enterprise, and becoming more so with time, according to a recent survey by Boston Consulting Group (BCG). For many, their feelings are based on sound experience.
“Since there’s no universal model across business functions, IT must always keep in mind how they are leaders and partners of change in the corporation, whether it’s at a technical, business, or human changemanagement level.” The CIO should also speak early when sensing a possible business course deviation.
Whenever an organization implements a new process, updates an existing process, deploys new technology, or fine-tunes services, its leaders must be mindful that even a simple change to a single process can start a domino effect, introducing issues in a range of other processes that must also be addressed. AIM ChangeManagement Certification.
These outdated systems are not only costly to maintain but also hinder the integration of new technologies, agility, and business value delivery. Changemanagement strategies, including clear communication and incentives, helped overcome resistance and drive adoption. Contact us today to learn more.
People still need help navigating change Like Romack, IT exec Ryan Downing welcomes all the change on the horizon. But Downing, vice president and CIO of enterprise business solutions at Principal Financial Group, knows others dont feel that way. However, he says they also have to be mindful and thoughtful.
A few of these benefits include more flexibility within the data center, closer integration with cloud systems and vendors and easier changemanagement when changes are needed within the data center. A few weeks ago, I wrote a post titled The Agile Data Center that touches on the subject of the agility in the data center.
Under Executive Vice President and CIO Gray Nester, BBIN traded up the legacy IT moniker for the modern-day Technology Solutions Group brand. Along with fostering tighter business alignment, technology leaders are instituting other types of organizational change to meet the needs of the moment.
Our company is about 176 years old, so weve got a lot of legacy systems that are older than me, says Mehta, executive vice president and chief information and strategy officer at National Life Group. We knew we needed to modernize our legacy systems to support the agility, scalability, and efficiency needed to stay ahead, Maresca says.
Since technology evolves rapidly, ensuring seamless adoption while keeping business teams aligned requires continuous changemanagement. Namrita prioritizes agility as a virtue. An agile culture adapts quickly, experiments fearlessly, and learns from failures.
Finally, theres the responsible AI group, and since the first stage of the digital program, mechanisms have been established to ensure responsible and safe AI models. In the second digital wave, weve collaborated with other organizations by forming working groups to promote joint reports that ensure responsible AI, Arroyo adds.
“This underlines the need for organizations to embrace change and adopt a more agile and forward-thinking approach to digital transformation skills in order to overcome challenges and achieve digital transformation,” says Monika Sinha, research vice president in Gartner’s CIO Research group.
According to recent research by Boston Consulting Group : Only 4% of companies adopting AI have reaped significant value from the technology. Much of that energy has been spent assembling the right team and fully backing them with robust leadership and changemanagement. Thats just the nature of this beast.
For instance, if you oversee security teams, you may want to consider the security-focused certifications, whereas if you manage an agile team, then project management and agile-focused certifications may be a better fit. This certification demonstrates your ability to work on or lead an agile team.
Procurement management: Close out all project procurements. Stakeholder expectations Stakeholders can be any person or group with a vested stake in the success of a project, program, or portfolio, including team members, functional groups, sponsors, vendors, and customers. Organizations can have one or more project managers.
Centralized governance often results in slower decision-making processes, as decisions are concentrated at the top levels, stifling agility. Now is the time to assess your current governance model, engage stakeholders, and take the first steps toward a more agile and collaborative approach.
Here, CIO.com outlines the most popular project management certifications that will add value and help you hone your skills this year. Top project management certifications. BVOP Certified Project Manager. Business value-oriented principles (BVOP ) is an agile-based framework that has grown in popularity in the UK.
Digging through research examining the impact of standard conventions like siloed teams and staged gate processes, Arooni began percolating ideas for how to shift IT organizations away from the traditional project-oriented culture to something more agile, with greater business accountability and more responsiveness to changing customer needs. “We
If you ask someone, they’ll often recite a list of a dozen potential benefits of cloud — lower costs, better security, greater agility, and so on,” says Smith. Communicate and negotiate with other groups to create a successful cloud strategy.” How will we balance security, agility, and usability?
After all, many C-suite leaders and employees have an outdated impression of what IT departments do today, which may undermine the CIO’s digital transformation , changemanagement, and other strategic objectives. “We Similarly, Davis prefers the name Business Solutions Group or BSG.
Dutch insurance and asset management company Nationale-Nederlanden, part of the NN Group, has a presence in 19 countries and serves several million retail and corporate customers. In this process, new ways of working, based on corporate philosophy and culture aimed at change and adaptation, were integral to success.
ChangeManagement can become more successful with people at the core of change, the cause of changes, and the purpose of change. ChangeManagement is no longer just a few business initiatives, but an ongoing digital capability which enables the strategy implementation.
By Bob Gourley Process Live is part of Software AG Live, a cloud-based suite unifying process improvement, IT portfolio management, agile application development and application integration. Process Live is built on ARIS technology which has shaped the business process management discipline over the last 20 years.
Barrios rides shotgun on sales calls, spends time observing winemakers, and drops into meetings with sales and operations planning and the supply chain groups on a regular basis. His efforts are critical to learning workflows, building trust, and nurturing relationships that will help drive organizational change.
For modern CIOs, it’s essential to have a healthy balance between innovation and mainstream tech, says Kim Sim, Mr Price Group CIO. We were incredibly agile, made decisions quickly, had support from the top, and everybody bought into what we were trying to achieve. It was incredibly successful.
We need to dedicate our time, treasure and changemanagement to getting transformation done.” CIO Leadership Live host Maryfran Johnson recently interviewed Bunton, where they discussed digital business acceleration, IT’s agility layer, celebrating female representation in the C-suite, and more. I’m trying to equip 5,000.”
Things change, priorities shift. So you have to embrace change and understand that changemanagement is a continual process. As technology leaders, we need to understand where the resistance to change is, and try to face into that early. ChangeManagement, CTO, Digital Transformation, IT Leadership
AdaptiveION co-founders Steve Davis and Ken Spangler are two former technology executives who know what it takes to build and lead a highly adaptive organization capable of thriving through change or disruption. As a managing director at Accenture, Davis led some of the largest agile transformations at global scale.
He has divided his 170 workers into two groups, with 60% of them focused 100% on digital transformation and the remainder focused on operational IT. Principal Financial Group CIO Kathy Kay takes a similar approach to Lieberman’s. She views IT’s agenda and the business agenda as one and the same.
By 2025, it’s estimated we’ll have 463 million terabytes of data created every day,” says Lisa Thee, data for good sector lead at Launch Consulting Group in Seattle. An IT-managed BI delivery model, Goris explains, requires a lot of effort and process, which wouldn’t work for some parts of the business.
“Now more than ever, having a strong partnership between HR and the CIO is critical, because the demand for talented employees is so high,” says Kathy Kay, CIO at global financial investment management and insurance company Principal Financial Group. Kathy Kay, senior vice president and CIO, Principal Financial Group.
With senior executives sold on the benefits of the project, says Thomas, the team moved on to identifying high-level requirements, then “detailed planning in an agile fashion across various design sessions around the world,” and finally, release planning with more and more of the operational groups within the finance, procurement, and IT functions.
With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel. Are you already working with generative AI?
Modern approaches to insurance and changes in customer expectations mean that the insurance business model looks very different than it used to. This change also demands a new business strategy in order to enable the flexibility and agility needed to meet the demands of increasingly tech-savvy and time-sensitive customers.
In the first of this two part CIO webinar series ‘Driving business success with true enterprise applications’, a group of leading tech leaders heard from DXC Technology, customer Ventia and analysts Ecosystm about the challenges and benefits of “Overcoming barriers to application modernisation with SAP. Merging app ecosystems. One plus one.
It’s all about changemanagement. You need to be out there telling your story and showing the management teams what they will get out of coming onto your technology platform. In addition to an M&A group, I have an R&D group in my transformation organization.
And they are expected to brief each group on their technical roadmap and vision in ways that each and every one of those groups can understand and embrace. Info-Tech Research Group quantified the importance of good communication skills for IT leaders, noting that its research found that every 10% increase in communications yields an 8.6%
In a week where products surely dominate the news (its VMworld, in case you live under a rock) I want to share some non-product insights Ive made while working with EMCs IT group regarding running IT as a Service. Which ultimately implies a good dose of ChangeManagement will be necessary - that the IT organization, skills, roles, goals, etc.
Digital transformation wasn’t really about transformation As digital transformation became increasingly popular in 2011, I studied trends, investments, and outcomes as a principal analyst at Altimeter Group. New: It all comes back to leadership and strategic changemanagement, i.e. ‘transformation.’
In 2019, this may have looked like a group of individuals coming together in a meeting room, whiteboarding customer needs, brainstorming ideas, sharing past experiences, and ideating solutions. Most of my leadership was very ready and open for change. That starts to get people familiar with the agile model.”. Promote quick wins.
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