Forrester IT

AUGUST 3, 2020

As it turned out, Southwest not only recovered, it set a new high score for the industry and passed JetBlue to take the top spot among airlines. I predicted that Southwest would recover in the CX Index due to the CX equity it has built with its customers.

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Airlines Industry 300

CIO Business Intelligence

SEPTEMBER 10, 2022

In the wake of the COVID-19 pandemic, airlines have struggled with bad weather, fewer air traffic controllers, and a shortage of pilots, all leading to an unprecedented number of cancelations in 2022. Leibman notes that American Airlines operates every hour of every day. American Airlines. “We Leibman, who stepped down on Sept.

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Airlines Travel Programming Devops 145

CIO Business Intelligence

JANUARY 4, 2023

The last thing any CIO wants is to experience catastrophic operational issues during a peak season, but that’s exactly what executives at Southwest Airlines faced last week. 19-28 far exceeded any other airlines’ operational impacts. Even before the blizzard hit, Southwest Airlines CEO Bob Jordan acknowledged on Nov.

Airlines 144

Airlines Software Development Software Software 144

Forrester IT

NOVEMBER 5, 2024

IATA is the trade association for world airlines, representing over 330 airlines and over 80% of global air traffic. IATA announced a new framework and plans for using decentralized digital identity (DDID) to provide end-to-end travel experiences for domestic and international passengers. Despite recent negative […]

Airlines 195

Airlines Travel Trends 195

Information Week

JANUARY 9, 2023

Severe weather and outdated software systems led to estimated $825M loss at airline, exposing operational risks that can arise if technology is not updated.

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Airlines Software Software System 174

CIO Business Intelligence

APRIL 19, 2024

Taking the helm as CIO is a major transition for any IT leader, but Lauren Woods’ experience at Southwest Airlines stands apart. I ended up leaning on my partners in the business and learning so much from them about how our airline worked and what it was like on the operational side,” she says. “It

Airlines 100

Airlines Authentication Travel System 100

TechSpot

MARCH 24, 2023

United Airlines, in collaboration with Archer Aviation, have unveiled their plan to start an air taxi service in Chicago in 2025. The aircraft made by Archer is named Midnight and is designed to fly up to 100 miles, but is optimized for short flights of roughly 20 miles, according to the company. Read Entire Article

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Airlines Company 145

TechSpot

APRIL 30, 2024

The lady in question, named only as Patricia, was born in 1922, something that appears to confuse American Airlines' system. Apparently unable to recognize this year, it continuously defaults her date of birth to 2022. Read Entire Article

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Airlines System 109

GeekWire

MAY 1, 2023

Alaska Airlines has provided ZeroAvia with a Dash 8 Q400 regional turboprop to test out its hydrogen-powered electric propulsion system. The plane is now emblazoned with ZeroAvia navy and sky blue graphics and Alaska Airlines’ name on the tail. on Monday at which the airline gave the keys to a Dash 8 Q400 to ZeroAvia.

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Airlines Engineering Transportation Energy 134

GeekWire

OCTOBER 5, 2023

An Alaska Airlines plane at Seattle-Tacoma International Airport. The airline is partnering with UP.Labs to launch an aviation venture lab. GeekWire File Photo / Kurt Schlosser) Alaska Airlines wants to help more startups take off. Alaska Airlines is a limited partner in the fund.

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Airlines Programming Transportation Travel 94

GeekWire

APRIL 18, 2023

Alaska Airlines’ new iPad-based bag tag stations will let passengers scan their boarding passes rather than manually enter codes. A rendering of a revamped Alaska Airlines lobby. Airlines have increasingly been adopting facial recognition technology to confirm the identity of passengers.

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Airlines Barcode Travel Trends 115

TechSpot

JULY 15, 2024

American Airlines officials confirmed (via CBS News) that on Friday, Flight 2045 was preparing to leave San Francisco for Miami when smoke started pouring out of a laptop bag located at the rear of the aircraft. Read Entire Article

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Airlines 89

Gizmodo

JUNE 27, 2020

is still in the middle of a raging coronavirus pandemic that is breaking records in states like Texas and Florida and getting us banned from visiting Europe , American Airlines has decided to throw out social distancing measures on its planes. The airline quietly announced on Friday that it will start … Read more. Although the U.S.

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Airlines Social 145

Gizmodo

DECEMBER 30, 2020

Alaska Airlines announced on Tuesday that it will no longer allow passengers to bring emotional support animals on its aircraft for any reservations made after January 11. The airline is the first to ban emotional support animals following new guidance from the U.S. Department of Transportation about what kind of… Read more.

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Airlines Transportation 134

Forrester IT

JULY 30, 2024

As someone who has shuttled between two continents I’ve called home for a few decades now, and as an erstwhile management consultant with a portfolio of global clients, I’ve clocked in the vicinity of five million airline miles.

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Airlines B2C Trends 221

The Accidental Successful CIO

MAY 16, 2018

Airlines run on their IT systems and CIOs have to keep these running. However, when it comes to airlines, their CIOs are spending their time thinking about more practical things like just exactly how to go about keeping their critical IT systems up and running. The Challenge Of Running An Airline. Image Credit: Job Garcia.

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Airlines System Artificial Intelligence Programming 138

Forrester IT

MAY 10, 2024

But data shows that public cloud now has a greater carbon footprint than the airline industry – a notoriously carbon-intensive segment. The consistent, high-usage profile of data centers may lead us to believe that cloud data centers are markedly more sustainable than private cloud data centers.

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Cloud Data Center Airlines Data 397

GeekWire

AUGUST 25, 2021

(Alaska Airlines Photo). A cell phone fire in the cabin of an Alaska Airlines plane forced the emergency evacuation of passengers after the flight from New Orleans landed at Seattle-Tacoma International Airport on Monday night. Earlier this evening, POSFD responded to a report of a fire in the cargo hold of Alaska Airlines Flight 751.

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Airlines Transportation Report 141

GeekWire

JANUARY 24, 2023

(Intelsat Photo) Alaska Airlines will invest $25 million to upgrade its regional jets with a new WiFi system from Intelsat capable of download speeds in the hundreds of megabits per second, using both traditional geostationary and new low-Earth orbit satellites.

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Airlines Internet System Applications 128

The Verge

JANUARY 21, 2022

American Airlines is suing The Points Guy | Photo by Nicolas Economou/NurPhoto via Getty Images. It’s seeking an order blocking The Points Guy from accessing or using American Airlines customer data and from allowing its users to access their own accounts through the TPG app or site.

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Airlines Data Travel Programming 110

Computer Weekly

OCTOBER 24, 2017

Police have arrested nearly 200 people for airline ticketing fraud in an international operation involving public and private sector organisations

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Airlines 189

TechSpot

NOVEMBER 26, 2022

On Thursday, the European Commission announced that EU-based airlines will now be allowed to provide in-flight wireless 4G and 5G access for all passengers. Once implemented, passengers can use their mobile devices in the same ways as any ground-based mobile network while in flight. Goodbye airplane mode; we can't say.

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Airlines Wireless Mobile Network 119

The Verge

OCTOBER 12, 2020

Image: Singapore Airlines. Amidst plunging revenues due to the pandemic, Singapore Airlines is turning two of its Airbus A380 planes parked at Changi Airport into impromptu restaurants on October 24th and 25th, and it’s proved surprisingly popular. All the joy of plane food, without having to leave the ground.

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Airlines .Net Film Report 144

The Verge

JUNE 29, 2020

American Airlines will soon remove the booking limits it placed on flights back in April. American Airlines will resume booking its flights to capacity starting July 1st, the company has announced. The airline industry has been hit hard by the coronavirus pandemic, with passenger numbers plummeting.

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Airlines Report Social Policies 145

TechSpot

AUGUST 17, 2022

American Airlines announced that it placed an order for up to 20 Overture aircraft from Boom Supersonic, with an option for an additional 40. The companies didn't say how much the deal was worth, but American did mention it has already paid a non-refundable deposit on the initial 20 aircraft.

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Airlines Company 105

GeekWire

SEPTEMBER 18, 2023

The company is partnering with Alaska Airlines to retrofit the aircraf with ZeroAvia’s powertrain. Bill Gates’ Breakthrough Energy Ventures, Horizons Ventures, Alaska Airlines, Ecosystem Integrity Fund, Summa Equity, AP Ventures and Amazon Climate Pledge Fund also participated. The nose of ZeroAvia’s Q400.

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Airlines Engineering Energy System 80

Forrester IT

SEPTEMBER 20, 2024

The report includes the dollar upside of improving CX Index by 1 point for 12 industries: airlines, luxury auto manufacturers, mass market auto manufacturers, auto/home insurers, […] For 2023, we published the results in the report How Customer Experience Drives Business Growth, 2023.

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Airlines Insurance Report Industry 243

Venture Beast

DECEMBER 4, 2021

Good airline data and a strong digital backbone are essential for recovery. The pandemic has turned the air travel revenue model on its head. Read More.

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Airlines Travel Data Transportation 107

Gizmodo

AUGUST 6, 2021

United Airlines will be the first major US airline to require its US-based employees—all 67,000 of them—to get vaccinated against COVID-19. In a memo sent to employees on Friday describing the new mandate, United CEO Scott Kirby and President Brett Hart explained that while some employees “will disagree with this… Read more.

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Airlines Research 93

Tech Republic Big Data

JANUARY 10, 2023

Alaska Airlines has become the first U.S. airline to invest in a frontline crew analytics app that works without network connectivity. The post Alaska Airlines adopts edge analytics solution for enhanced real-time and passenger data collaboration appeared first on TechRepublic. What can it do?

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Airlines Data Network Big Data 74

The Verge

JUNE 9, 2021

The team behind SpaceX’s growing satellite internet network Starlink is in talks with “several” airlines to beam internet to their airplanes, the project’s vice president said during a conference panel on Wednesday. Airlines want to see developed hardware and services that work first, he added. “We Timeline TBD.

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Airlines Internet Network Hardware 144

GeekWire

MARCH 1, 2021

Sunrise as viewed from the Alaska Airlines Flight 482 in Seattle on a 737-MAX 9 flight, with Mount Rainier and an Amazon Prime cargo jet in the distance. As the first airline to bet on the 737 MAX’s return to service , Alaska has thrown its support behind Boeing, which manufactures planes in Everett and Renton, Wash. “We

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Airlines 3D Programming Program Management 131

Gizmodo

AUGUST 3, 2021

Passengers aboard American Airlines flights will soon have an in-flight entertainment option that’s not “La La Land, but you fall asleep 20 minutes in and don’t rewind it so now you’ll never really know the plot of that movie”: TikTok , which just became available for free in 30-minute increments. Read more.

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Airlines Travel Groups Video 97

GeekWire

OCTOBER 18, 2021

Alaska Airlines on Monday announced the launch of Alaska Star Ventures to invest in new aviation technologies as part of the airline’s goal to reach net zero carbon emissions by 2040. Diana Birkett Rakow, Alaska’s vice president of public affairs and sustainability (PRNewsfoto/Alaska Airlines).

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Airlines .Net Transportation Mobile 125

The Verge

SEPTEMBER 25, 2021

Delta Airlines said in a pair of internal memos to employees this week that it’s asked competitors to share their no-fly lists, to try to keep passengers who cause disturbances on planes from bringing their mayhem to other airlines. Nicolas Economou/NurPhoto via Getty Images.

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Airlines Transportation Report Industry 105

Gizmodo

OCTOBER 1, 2021

Flying during pandemic times just got a bit more convenient for iPhone users traveling on United Airlines. Read more.

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Airlines Travel Apple Operating Systems 135

Forrester IT

JANUARY 4, 2023

Southwest Airline's 2022 holiday travel disaster happened because the airline became a victim of its own success. It failed to realize that the analysts, data and software requirements for maintaining its point-to-point network needed constant upgrading, preferring instead to return profits to shareholders via stock buy backs.

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Airlines Travel Network Software 370