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How Southwest’s CIO modernized the airline through turbulent times

CIO Business Intelligence

Taking the helm as CIO is a major transition for any IT leader, but Lauren Woods’ experience at Southwest Airlines stands apart. I ended up leaning on my partners in the business and learning so much from them about how our airline worked and what it was like on the operational side,” she says. “It

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United Airlines CISO Deneen DeFiore on elevating cyber’s value to the business

CIO Business Intelligence

Deneen DeFiore is a Hall of Fame technology executive who currently serves as vice president and chief information security officer at United Airlines, where she leads the cybersecurity and digital risk organization to ensure the company is prepared to prevent, detect, and respond to evolving cyber threats. What are they?

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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

In a lawsuit the airline filed in October, Delta claimed the faulty update was pushed out in an unsafe manner and CrowdStrike should pay for the losses. Akamai also has other measures in place to reduce the risk of problems third-party software causes, including microsegmentation and identity-based authentication and access controls.

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It's 2017 and changing other people's flight bookings is incredibly easy

Network World

The travel booking systems used by millions of people every day are woefully insecure and lack modern authentication methods. This allows attackers to easily modify other people's reservations, cancel their flights and even use the refunds to book tickets for themselves, according a team of researchers who analyzed this online ecosystem.

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Passwords Are Ruining the Web

Phil Windley

Chances are, if you're like me, that you pick up your phone and use a biometric authentication method (e.g. Then, if you use multi-factor authentication (and you should), you get to open up your phone, find the 2FA app, get the code, and type it in. This experience is replicated on any web site that requires authentication.

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10 emerging innovations that could redefine IT

CIO Business Intelligence

A number of high-profile software failures at companies like Southwest Airlines or EasyJet show how code that runs well most of the time can also fail spectacularly. Main constituency: Businesses like airlines that can’t live without their technology. Chance of succeeding: It’s already here but only in cryptocurrency worlds.

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Amazon's Latest Data Breach a Ripple Effect of MOVEit

SecureWorld News

Bank, HP, Delta Airlines, Leidos, Charles Schwab, 3M, and hundreds more. Employees should be trained to spot these kinds of things to verify inbound communication, via phone, via email or via video calls, to be authentic." T he New York City Department of Education and the Oregon DMV are other prime examples of organizations affected.

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