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8 big IT failures of 2023

CIO Business Intelligence

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

Backup 345
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Navigating the aftermath: Strategic actions to restore customer experience and drive growth

CIO Business Intelligence

Airlines, banks, healthcare companies, and others must take decisive and strategic actions to repair their customer experience promises, regain customer trust, and drive business growth. Redundant Systems and Backup Plans: Implementing redundant systems and backup plans is critical to maintaining service continuity during a crisis.

Backup 66
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CrowdStrike incident has CIOs rethinking their cloud strategies

CIO Business Intelligence

The CrowdStrike incident affected computers running Microsoft Windows across various sectors, including airlines, banks, retailers, brokerage houses, media companies, and railways. Industry experts recommend several strategies for future preparedness, including phased rollouts, comprehensive testing, and robust backup systems.

Strategy 359
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Delta's Ongoing CrowdStrike Issue Highlights Fragile Technology

SecureWorld News

But when you see what Delta Airlines is *still* doing to passengers some five days after this one piece of bad code ate the internet, you can't blame CrowdStrike any longer. Delta's backup plan was to fail. So, the backup plan fails. Then the subsequent tsunami knocked out backup generators. It was a event cascade.

Airlines 107
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Amazon's Latest Data Breach a Ripple Effect of MOVEit

SecureWorld News

Bank, HP, Delta Airlines, Leidos, Charles Schwab, 3M, and hundreds more. In light of this type of breach, companies should prepare by doing a review of what may be at risk, shoring up anti-phishing methods and awareness measures, doing backup and resiliency testing, and having appropriate communications plans in place.

Data 114
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Hydrogen-fueled plane begins taxi testing in preparation for first flight in Moses Lake

GeekWire

The Pratt & Whitney engine on the left side of the plane has been kept intact as a backup for flight tests. Today the company announced that it has signed a strategic agreement with Air New Zealand to develop sustainable fuel solutions for the airline as part of its Mission NextGen Aircraft program. based Eviation.

Airlines 144
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Protecting your business from unforeseen outages: Lessons from the recent CrowdStrike incident

CIO Business Intelligence

Had the CrowdStrike scenario been considered by airlines and hospitals, the impacts would likely have been mitigated. Implement redundant systems: Establishing redundant systems and data backups is essential for maintaining continuity. This prepares businesses for a range of disruptions and ensures that contingency plans are in place.