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Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.
In response to recent disruptions affecting our critical operations, we have proactively updated our BusinessContinuity Plan to address unexpected downtimes and minimize the impact on productivity and service delivery,” said Shivkumar Borade, founder and CMD of Mytek Innovations, a victim of the BSOD effect.
This prepares businesses for a range of disruptions and ensures that contingency plans are in place. Had the CrowdStrike scenario been considered by airlines and hospitals, the impacts would likely have been mitigated. Implement redundant systems: Establishing redundant systems and data backups is essential for maintaining continuity.
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