article thumbnail

5 questions CIOs must ask after Southwest Airlines’ failure

CIO Business Intelligence

The last thing any CIO wants is to experience catastrophic operational issues during a peak season, but that’s exactly what executives at Southwest Airlines faced last week. 19-28 far exceeded any other airlines’ operational impacts. Even before the blizzard hit, Southwest Airlines CEO Bob Jordan acknowledged on Nov.

Airlines 361
article thumbnail

5 tips for better business value from gen AI

CIO Business Intelligence

According to AI at Wartons report on navigating gen AIs early years, 72% of enterprises predict gen AI budget growth over the next 12 months but slower increases over the next two to five years. But if all gen AI does is improve productivity, CIOs may be challenged long term to justify budget increases and experiments with new capabilities.

Data 358
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

CIOs Struggle To Keep Their Airlines In The Air

The Accidental Successful CIO

Airlines run on their IT systems and CIOs have to keep these running. However, when it comes to airlines, their CIOs are spending their time thinking about more practical things like just exactly how to go about keeping their critical IT systems up and running. The Challenge Of Running An Airline. Image Credit: Job Garcia.

Airlines 138
article thumbnail

Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO Business Intelligence

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 325
article thumbnail

EasyJet faces £18 billion class-action lawsuit over data breach

CTOvision

UK budget airline easyJet is facing an £18 billion class-action lawsuit filed on behalf of customers impacted by a recently-disclosed data breach. Made public on May 19, easyJet said that information […].

Airlines 218
article thumbnail

ZeroAvia and Alaska Airlines unveil turboprop that could become largest green aircraft to take flight

GeekWire

Alaska Airlines has provided ZeroAvia with a Dash 8 Q400 regional turboprop to test out its hydrogen-powered electric propulsion system. The plane is now emblazoned with ZeroAvia navy and sky blue graphics and Alaska Airlines’ name on the tail. on Monday at which the airline gave the keys to a Dash 8 Q400 to ZeroAvia.

Airlines 137
article thumbnail

Data and gen AI: Keys to Air Europa’s digital strategy

CIO Business Intelligence

Gen AI has become a priority tool across all industries for all types of companies, where up to 40% have a budget or related gen AI initiatives, and 30% believe this technology is disruptive to the business, according to recent data from IDC. But it’s still early days since ChatGPT burst on the scene in 2022.

Strategy 288