CIO Business Intelligence

DECEMBER 26, 2023

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

Backup 345

Backup Airlines Licensing Oracle 345

CIO Business Intelligence

OCTOBER 12, 2023

The TOPdesk dashboard streamlines this process , making it easier to justify investments, even when budget constraints are at play. Crafting a persuasive business case Creating a business case is a powerful way to demonstrate your value to key stakeholders who can champion your cause.

Strategy 278

Strategy Airlines Knowledge Base Budget 278

CIO Business Intelligence

MAY 28, 2024

To take its digital transformation to new heights, Sun Country Airlines didn’t just take a tip from the big carriers. Sun Country Airlines has elevated its customer service since hiring an experienced CIO from United Airlines in early 2023. It’s not unusual for small airlines to be later in adopting newer technologies.

Airlines 130

Airlines Travel Hotels Budget 130

CIO Business Intelligence

AUGUST 14, 2024

Though eager to get on the Copilot beta, the airline spent 10 weeks analyzing data security using tools like Purview and Sharegate to look at every document and artefact in their Office 365 tenant, documenting what permissions were set on them in a data leakage report before enabling Copilot. It’s going to cost you a lot of money,” she says.

Enterprise 340

Enterprise Enterprise Microsoft Data 340

CIO Business Intelligence

MAY 9, 2022

We’ve worked with a global technology firm on consolidating tools and data into a single, integrated platform for managing work, teams, and budgets. This enabled executives to make the best prioritization and capacity decisions, lead delivery teams more effectively, and align work around customer and business objectives.

Agile 246

Agile Airlines Enterprise Enterprise 246

CIO Business Intelligence

JUNE 29, 2022

For example, enterprises such as airlines employ thousands of customer service agents, yet customers are still waiting in the queue to have their call fielded. Not every enterprise, however, has the budget for this. RPA is often touted as a mechanism to bolster return on investment or reduce costs. Involve IT early and often.

Artificial Intelligence 363

Artificial Intelligence Tools Enterprise Enterprise 363

CIO Business Intelligence

MARCH 15, 2023

Note that the IT operating budget should not be finalized until the ITSC finishes this work. Companies that have lost business because their computer systems did not keep up-to-date with competitive forces in their industry are legion. The old software of an airline in the recent news may be a good example.

Meeting 259

Meeting Resources System Airlines 259

CIO Business Intelligence

FEBRUARY 5, 2024

But as I aged, had project successes, earned budget and decision-making authority, and gained more confidence, power, etc., Since joining, Purdy has had the chance to host events and run a Tech Spotlight event with BUiLT’s North Texas sponsor, American Airlines. For him, fitting in and advancing had always come easy.

CTO Hire 317

CTO Hire Nonprofit Disaster Recovery Network 317

CIO Business Intelligence

AUGUST 16, 2024

Next time you settle into your airline seat, it might be worth setting aside the reports and spreadsheets and instead turn this time into an opportunity for big-picture thinking. The CEO demands that Bill deliver the project in 90 days. Both books talk about modern ways of delivering software,” says Kreslins Jr.

CTO Hire 342

CTO Hire CTO Meeting Devops 342

CIO Business Intelligence

MARCH 22, 2022

Pujari has over 25 years of experience across sectors including BFSI, manufacturing, consulting, publishing, airlines, and healthcare. In his new role, Ramamoorthy will lead technology and digital transformation for the bank, as well as be responsible for modern technologies such as APIs, AI and machine learning, and business intelligence.

Fractional CTO 246

Fractional CTO CTO CTO Hire Banking 246

CIO Business Intelligence

FEBRUARY 22, 2023

From there he moved to Cathay Pacific Airways and then to Dubai to become VP of business technology services at Emirates. He experienced a high propensity for bespoke developments outside Australia. “While other global airlines used Amadeus or Sabre, Emirates had built its own ticketing and reservation system.

Groups 246

Groups Government Examples Meeting 246

Dataconomy

FEBRUARY 6, 2024

Data analytics and business intelligence As businesses have opted for digital transformation, they are faced with a tsunami of data that is now incredibly valuable but is burdensome to collect, analyze, and process. Delta Airlines uses AIOps to create a digital simulation of its global operations.

Artificial Intelligence 48

Artificial Intelligence Tools Data Report 48

Future of CIO

JULY 20, 2011

Same as in the large, legacy organizations, EA needs to envision the future, architect the changes, to deliver unique, competitive edge with strong governance discipline. 3 100 Words about EA’s Biggest Problems Definition: though we have many nice quotes above, the next generation of EA needs a unified definition to set up a standard.

Architecture 40

Architecture Enterprise Enterprise Government 40

CIO Business Intelligence

MARCH 28, 2024

US government agencies will need to provide human oversight to AI models that make critical decisions about healthcare, employment, and other critical issues affecting people to comply with a new policy from the White House Office of Management and Budget (OMB). Agencies must also continually monitor their AI use.

Policies 281

Policies Government Healthcare Examples 281