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Windows systems at hospitals, airline flight reservation centers, emergency response centers, and public transportation services were among those affected by the outage. Meanwhile, Delta Airlines filed a $500 million lawsuit against CrowdStrike and Microsoft and reconsidered its use of Microsoft products.
It might take the airline a few quarters to recover fully. BA execs will get to the root-cause analysis soon, but the event (and historical failures at airlines in general) provides a bonanza of lessons for execs everywhere who want to better equip their organizations to handle such exigencies. Businesscontinuity.
In response to recent disruptions affecting our critical operations, we have proactively updated our BusinessContinuity Plan to address unexpected downtimes and minimize the impact on productivity and service delivery,” said Shivkumar Borade, founder and CMD of Mytek Innovations, a victim of the BSOD effect.
Parametrix claims that there was only $146 million in direct loss to the airline industry,” he said. But several airlines experienced multiple days of outage (Delta was finally cleared up and running on Wednesday this week).
Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.
Both airlines’ outages were massive, requiring days to fully recover. Because airlines are highly dependent on IT, both companies undoubtedly had a disaster recovery plan (DRP) and a businesscontinuity plan (BCP.) What can your company learn from their unfortunate experiences?
This prepares businesses for a range of disruptions and ensures that contingency plans are in place. Had the CrowdStrike scenario been considered by airlines and hospitals, the impacts would likely have been mitigated. This knowledge can inform your own risk management and businesscontinuity strategies.
Delta Air Lines recently filed a lawsuit against cybersecurity firm CrowdStrike, alleging that its software update caused a widespread disruption to the airline's operations, leading to thousands of flight cancellations and significant financial losses. The case could set a precedent for future software deployment and vendor liability.
Nel frattempo, Delta Airlines ha intentato una causa da 500 milioni di dollari [in inglese] contro CrowdStrike e Microsoft e ha riconsiderato luso dei prodotti di questultima.
“The market for real estate technology businessescontinues to be very strong as recent M&A transactions have highlighted.” He’s also a board member at Alaska Airlines.
Some of the company’s biggest customers, such as American Airlines, have been impacted severely by COVID-19. Airlines represented 22% of Accolade’s revenues in its last fiscal year, and job cuts in the sector could negatively impact the company’s member base and revenue. million members.
Pujari has over 25 years of experience across sectors including BFSI, manufacturing, consulting, publishing, airlines, and healthcare. In his 20 years’ experience in IT, Verma has led work on security, risk compliance, IoT, RPA, cloud, and businesscontinuity planning. Glory Nelson joins WOW Airlines as head of digital .
Since joining, Purdy has had the chance to host events and run a Tech Spotlight event with BUiLT’s North Texas sponsor, American Airlines. For Purdy, the “promise of forging deeper connections within the Black tech community” was a big draw of joining BUiLT, he says.
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