CIO Business Intelligence

JANUARY 25, 2023

As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. Now, we have collaborative conversations about accountability for business outcomes, not system performance.”

Airlines 321

Airlines Tools Travel Examples 321

CIO Business Intelligence

DECEMBER 24, 2024

Windows systems at hospitals, airline flight reservation centers, emergency response centers, and public transportation services were among those affected by the outage. Meanwhile, Delta Airlines filed a $500 million lawsuit against CrowdStrike and Microsoft and reconsidered its use of Microsoft products.

Financial 340

Financial Malware Microsoft Airlines 340

CIO Business Intelligence

MARCH 9, 2022

It’s no secret that large-scale upheavals in the global aviation industry, including the catastrophic impact of the pandemic, have sent airline companies reeling over the past few years. Despite the worldwide chaos, UAE national airline Etihad has managed to generate productivity gains and cost savings from insights using data science.

Airlines 246

Airlines Data System Tools 246

CIO Business Intelligence

FEBRUARY 26, 2025

In a groundbreaking move, Riyadh Air has announced a strategic partnership with IBM to integrate AI across its operations, aiming to establish itself as the worlds first digital-native airline. By embedding AI across its operations, the airline seeks to deliver seamless, personalized interactions and optimize flight operations.

IBM 165

IBM Airlines Travel Industry 165

CTOvision

SEPTEMBER 11, 2016

Their solutions have served business users, including the more advanced statisticians and data scientists but also the average user. We track Tibco in our Disruptive IT Directory in the category of Business Intelligence and Analytics Companies. For more info see Tibco.com.

Business Intelligence 150

Business Intelligence Airlines Telecommunications Insurance 150

CIO Business Intelligence

MAY 25, 2023

Deneen DeFiore is a Hall of Fame technology executive who currently serves as vice president and chief information security officer at United Airlines, where she leads the cybersecurity and digital risk organization to ensure the company is prepared to prevent, detect, and respond to evolving cyber threats.

Airlines 278

Airlines Meeting Policies Information Security 278

CTOvision

SEPTEMBER 11, 2016

Their solutions have been applied across multiple industries, with use cases and reference architectures available for Airlines, Banking, Capital Markets, Government, Healthcare, Insurance, Life Sciences, Logistics, Manufacturing, Oil and Gas, Rail, Retail, Telecommunications and Utilities. For more info see Tibco.com.

Business Intelligence 150

Business Intelligence Airlines Telecommunications Insurance 150

CIO Business Intelligence

JULY 23, 2024

Case in point is Spanish airline Air Europa, even though their longstanding approach to data has given them a jump on applying the technology. But it’s still early days since ChatGPT burst on the scene in 2022. So large corporations are still being put to the test with their implementing processes.

Strategy 288

Strategy Data Airlines Programming 288

Computer Weekly

JUNE 14, 2017

Open source business intelligence tool enables airline to gain new insights from a decade’s worth of ticket sales

Airlines 191

Airlines Open Source System Business Intelligence 191

CIO Business Intelligence

OCTOBER 27, 2023

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 325

Airlines Travel Groups SCRUM 325

CIO Business Intelligence

FEBRUARY 24, 2023

Like many airlines, Lufthansa Group had its business upended by the COVID-19 pandemic. By April 2020, with travel bans proliferating, the airline suffered losses of €1 million per hour. We strongly believe and focus a lot on how we can give better data to cabin crews so they can, for instance, welcome you.”

Airlines 360

Airlines Travel Exercises Business Transformation 360

CIO Business Intelligence

FEBRUARY 19, 2025

Kia Motors, NEC, Coles Group, Wipro, Fujitsu, Shiseido, Himalaya, Cochlear, and Japan Airlines. As president, Davies will manage more than 31,000 employees across 78 offices. SAP currently serves major customers in the region, including Hyundai Motor Co.,

SAP 191

SAP Airlines Oracle Cloud 191

CIO Business Intelligence

JULY 19, 2024

The problem, apparently affecting its Falcon platform, brought down servers at airlines, locked up computers at banks, and hurt healthcare services. CrowdStrike has admitted to pushing out a bad software update, causing many Windows machines running the affected software to crash.

Airlines 299

Airlines Linux Windows Healthcare 299

CIO Business Intelligence

FEBRUARY 14, 2024

As lean as things got, that time afforded the opportunity to rebuild by flipping the script: Air New Zealand was going to become a digital company that happened to be an airline, rather than an airline with a digital department. This is a chance to start practicing what an airline of the future could look like.

Airlines 245

Airlines Travel Programming Network 245

CIO Business Intelligence

OCTOBER 10, 2024

It was learning how to do business in a foreign company. Being part of the airline industry, I got to see probably every country in the world, and that experience in Australia made me more conscious of, you better go listen, and you better go read on the local customs before you start doing business. That was the biggest thing.

Data 321

Data Training Strategy Mobile 321

CIO Business Intelligence

JULY 12, 2024

IFS already offers software for MRO providers and airlines, including end-to-end aircraft management for maintenance, repairs, operations (MRO) enterprises, defense contract management, and ERP for aerospace and defense organizations.

Airlines 267

Airlines Enterprise Enterprise Software 267

CIO Business Intelligence

DECEMBER 10, 2024

What success looks like can vary widely and range from reducing a call centers escalation rates, a food distributors sales order processing time, or a professional services companys new employee onboarding time, to an airline that personalizes customer communications or a media company that provides real-time language translation.

Data 358

Data Change Management Examples CTO Hire 358

CIO Business Intelligence

JANUARY 8, 2024

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. This is helpful in an era in which airliners are having difficulty finding pilots to hire.

Cloud 298

Cloud Airlines Network Security 298

CIO Business Intelligence

JULY 15, 2024

Carbon emissions for datacenters exceed the airline industry Most people do not understand complex global datacenters. However, most people understand, and frequently use, airlines. of global carbon emissions, exceeds carbon produced by the airline industry globally.

Report 278

Report Cloud Airlines Financial 278

CIO Business Intelligence

AUGUST 14, 2023

Modernizing airline services Rackspace Technology had been working with a leading airline company for many years when the customer approached them for help with evolving their IT operations. The airline saw a 300% increase in online sales when the new site, bolstered by the improved technology, went live.

Vmware 246

Vmware Cloud Airlines Agile 246

CIO Business Intelligence

DECEMBER 26, 2023

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

Backup 345

Backup Airlines Licensing Oracle 345

CIO Business Intelligence

JULY 26, 2024

Parametrix claims that there was only $146 million in direct loss to the airline industry,” he said. But several airlines experienced multiple days of outage (Delta was finally cleared up and running on Wednesday this week).

Insurance 299

Insurance Airlines Policies Financial 299

CIO Business Intelligence

MARCH 13, 2023

When it comes to IT, Delta Airlines is climbing higher into the clouds even as it keeps its footing on solid ground. In partnership with AWS, the airlines started migrating many front-end applications and distributed applications that “marry” themselves well to the cloud while retaining traditional back-end workloads on the mainframe. “The

Cloud 246

Cloud Airlines IBM Travel 246

CIO Business Intelligence

MAY 14, 2024

Controlling escalating cloud and AI costs and preventing data leakage are the top reasons why enterprises are eying hybrid infrastructure as their target AI solution.

Cloud 358

Cloud Airlines Enterprise Enterprise 358

CIO Business Intelligence

JULY 22, 2024

The CrowdStrike incident affected computers running Microsoft Windows across various sectors, including airlines, banks, retailers, brokerage houses, media companies, and railways. It is said to be one of the worst cybersecurity events considering the magnitude of the impact.

Strategy 359

Strategy Cloud Airlines Business Continuity 359

CIO Business Intelligence

AUGUST 27, 2024

But before we can even get started: It appears that, no matter how appealing the story, Southwest Airlines wasn’t immune to the CrowdStrike bug because its servers run on Windows 3.1. For an in-depth view, see “ No, Southwest Airlines is not still using Windows 3.1 — OSnews.”)

Malware 323

Malware Devops Airlines Quality Assurance 323

CIO Business Intelligence

DECEMBER 6, 2023

The IT firm also onboarded more than 140+ airlines onto Skywise, which is now used by more than half the world’s airlines, with between them more than 10,000 aircraft.

Airlines 290

Airlines Resources Software Software 290

CIO Business Intelligence

MAY 31, 2022

Yet, when the airline suggested shifting its procurement system away from the tried, but familiar, manual processes, there was a fair amount of internal pushback. The biggest challenge was moving people to the digital world,” conceded Pamela Zaravinos, the airline’s senior manager of procurement operations.

Airlines 245

Airlines SAP Real Estate Agile 245

CIO Business Intelligence

MAY 31, 2022

In a recent conversation with Maya Leibman, EVP & CIO of American Airlines, she noted that traditional, project-based funding models “were designed to make you give up. American Airlines’ new product-based funding model provides a persistent stream of funding and reduces unnecessary approvals.

Airlines 301

Airlines Examples Training Engineering 301

CIO Business Intelligence

MAY 18, 2022

Canada’s newest airline will head directly for the clouds on its maiden flight this summer, running the entirety of its IT system on cloud computing. Everything here is cloud. We’re a cloud-first organization. I have absolutely nothing on-prem anywhere or anything co-located,” says Robert Pope, CIO of Canada Jetlines.

Cloud 246

Cloud Airlines System 246

CIO Business Intelligence

OCTOBER 17, 2023

Deneen DeFiore, Vice President and CISO at United Airlines, led a zero trust transformation at the company and, in six months, transformed the airline’s technology ecosystem by deploying the Zero Trust Exchange with Zscaler Internet Access (ZIA) , Zscaler Private Access (ZPA) , and Zscaler Digital Experience (ZDX).

Architecture 357

Architecture Applications Airlines Data Center 357

CIO Business Intelligence

AUGUST 26, 2024

Airlines, banks, healthcare companies, and others must take decisive and strategic actions to repair their customer experience promises, regain customer trust, and drive business growth.

Backup 66

Backup Banking Airlines System 66

CIO Business Intelligence

MARCH 17, 2022

More than 30 airlines fly out of the airport to more than 180 destinations around the globe. Operated by the Greater Toronto Airports Authority (GTAA), Pearson Airport in Mississauga, Ontario, is Canada’s largest airport in terms of total passenger traffic (50 million people annually before the pandemic).

Airlines 275

Airlines Vendor Management Travel Meeting 275

CIO Business Intelligence

AUGUST 28, 2024

Pero antes incluso de empezar: parece que, por muy atractiva que sea la historia, Southwest Airlines no era inmune al fallo CrowdStrike porque sus servidores funcionan con Windows 3.1. Para una visión en profundidad, véase No, Southwest Airlines no sigue utilizando Windows 3.1 – OSnews ).

Devops 295

Devops Airlines Windows Malware 295

CIO Business Intelligence

OCTOBER 13, 2022

“The goal of transformation is not just to become more modern, but to change the way companies adapt to the new norms of running a business in the digital world.”. The airline also sought to provide analysts with finer data access controls so they could be more analytical and creative when driving revenue management decisions.

IBM 287

IBM Industry Disaster Recovery Healthcare 287

CIO Business Intelligence

APRIL 30, 2022

During his nine years as chief digital and technology officer for JetBlue Airways, Eash Sundaram often spoke of ways to “future-proof” the airline business, which is notoriously prone to perilously thin profit margins and frequent bankruptcies. For example, we had a partnership ecosystem at JB Ventures.

Airlines 246

Airlines B2B Company Security 246

CIO Business Intelligence

APRIL 30, 2022

During his nine years as chief digital and technology officer for JetBlue Airways, Eash Sundaram often spoke of ways to “future-proof” the airline business, which is notoriously prone to perilously thin profit margins and frequent bankruptcies. For example, we had a partnership ecosystem at JB Ventures.

Airlines 243

Airlines B2B Company Security 243