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8 major IT disasters of 2024

CIO Business Intelligence

Windows systems at hospitals, airline flight reservation centers, emergency response centers, and public transportation services were among those affected by the outage. Meanwhile, Delta Airlines filed a $500 million lawsuit against CrowdStrike and Microsoft and reconsidered its use of Microsoft products.

Financial 340
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How Southwest’s CIO modernized the airline through turbulent times

CIO Business Intelligence

Taking the helm as CIO is a major transition for any IT leader, but Lauren Woods’ experience at Southwest Airlines stands apart. I ended up leaning on my partners in the business and learning so much from them about how our airline worked and what it was like on the operational side,” she says. We’re a better airline for it,” she says.

Airlines 262
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United Airlines gives employees the digital tools to make customers happy

CIO Business Intelligence

As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. Their only option was to call the captain to call the network center to call the gate to get them to start checking bags.

Airlines 321
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Fraport goes all in on private 5G network

CIO Business Intelligence

There were a multitude of reasons for Fraport AG, the operating company of Germany’s largest airport in Frankfurt, to build one of the largest European private 5G campus networks: automation, autonomous driving, localization of devices, and processing data in real time. So we’re not dependent on a carrier and their update plans.”

Network 264
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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO Business Intelligence

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 325
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Cathay Pacific to take cloud journey to new heights

CIO Business Intelligence

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. It will replace the standard MPLS network, he adds. At the same time, enterprises are increasingly pursuing zero-trust strategies.

Cloud 298
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SpaceX’s Starlink is in talks with ‘several’ airlines for in-flight Wi-Fi

The Verge

The team behind SpaceX’s growing satellite internet network Starlink is in talks with “several” airlines to beam internet to their airplanes, the project’s vice president said during a conference panel on Wednesday. Competition is fierce between Musk’s Starlink network and the growing industry of low-orbit satellite internet providers.

Airlines 144