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United was forced to suspend their flights worldwide in order to deal with the software problem. Another problem includes dealing with the airline’s mechanics who are still working under separate IT systems, which store complex data related to fixing aircraft. The IT changes that they have made have not always gone well.
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Van Norman: We get people all over from students and academia we get controls people that work on the control systems engineers and technicians who want to learn more about security. We get the InfoSec people that that were on enterprisesystems. A lot of times it's software is not free. Can you help me set it up?
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