CIO Business Intelligence

FEBRUARY 14, 2024

As lean as things got, that time afforded the opportunity to rebuild by flipping the script: Air New Zealand was going to become a digital company that happened to be an airline, rather than an airline with a digital department. This is a chance to start practicing what an airline of the future could look like. But we persisted.

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Airlines Travel Programming Network 245

TechSpot

NOVEMBER 26, 2022

On Thursday, the European Commission announced that EU-based airlines will now be allowed to provide in-flight wireless 4G and 5G access for all passengers. Once implemented, passengers can use their mobile devices in the same ways as any ground-based mobile network while in flight. Goodbye airplane mode; we can't say.

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Airlines Wireless Mobile Network 119

The Verge

JUNE 9, 2021

The team behind SpaceX’s growing satellite internet network Starlink is in talks with “several” airlines to beam internet to their airplanes, the project’s vice president said during a conference panel on Wednesday. Airlines want to see developed hardware and services that work first, he added. “We Timeline TBD.

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Airlines Internet Network Hardware 144

GeekWire

OCTOBER 5, 2023

An Alaska Airlines plane at Seattle-Tacoma International Airport. The airline is partnering with UP.Labs to launch an aviation venture lab. GeekWire File Photo / Kurt Schlosser) Alaska Airlines wants to help more startups take off. Alaska Airlines is a limited partner in the fund.

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Airlines Programming Transportation Travel 117

The Verge

JULY 17, 2020

American Airlines announced on Friday that it is making the check-in process completely touchless, even for passengers who have to check bags. Starting Friday, passengers flying with American Airlines will have to set the number of bags they’re bringing ahead of time on the company’s app or website.

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Airlines Mobile Company 117

Gizmodo

OCTOBER 1, 2021

Flying during pandemic times just got a bit more convenient for iPhone users traveling on United Airlines. Read more.

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Airlines Travel Apple Operating Systems 135

GeekWire

APRIL 18, 2023

Alaska Airlines’ new iPad-based bag tag stations will let passengers scan their boarding passes rather than manually enter codes. A rendering of a revamped Alaska Airlines lobby. Airlines have increasingly been adopting facial recognition technology to confirm the identity of passengers.

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Airlines Barcode Travel Trends 123

The Accidental Successful CIO

NOVEMBER 7, 2018

Times have been tough for United airlines in the past. A bit before that the airline had had to delay 500 of their flights because of a second glitch in two weeks of the computer systems that run the airline. United airlines has been dealing with some bad press as of late. The Challenge Of Overbooking.

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Airlines Data Company Film 127

GeekWire

SEPTEMBER 24, 2024

GeekWire Photo / Holly Grambihler) Mobility challenged travelers at the Sea-Tac International Airport have a high-tech new option for getting to their gates: self-driving, electric wheelchairs. Alaska Airlines is testing 10 of the mobility devices at the Seattle-area airport.

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Travel Airlines Mobile Programming 113

CIO Business Intelligence

AUGUST 26, 2024

Airlines, banks, healthcare companies, and others must take decisive and strategic actions to repair their customer experience promises, regain customer trust, and drive business growth. Redundant Systems and Backup Plans: Implementing redundant systems and backup plans is critical to maintaining service continuity during a crisis.

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Backup Banking Airlines System 66

GeekWire

DECEMBER 6, 2021

Alaska is shifting its behind-the-scenes operations T-Mobile after extensive testing of its 5G network. T-Mobile rival AT&T had been Alaska’s longtime wireless carrier, although T-Mobile and Alaska did not mention that fact in announcing the news Monday morning. T-Mobile’s $26.5

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Mobile Airlines Company Wireless 109

CIO Business Intelligence

MAY 31, 2022

This training program coupled with a product orientation in IT is paying dividends: a recent mobile pilot resulted in a productivity increase of almost a third with no increase in headcount. . American Airlines’ new product-based funding model provides a persistent stream of funding and reduces unnecessary approvals.

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Airlines Examples Training Engineering 301

The Verge

JANUARY 1, 2022

US officials have asked AT&T and Verizon to further delay new 5G deployments so that the Federal Aviation Administration can have more time to determine where they might interfere with airlines. AT&T and Verizon are pretty unhappy about the delays.

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Airlines Journal Transportation Industry 100

GeekWire

JANUARY 5, 2023

T-Mobile is expanding its airline partnerships via a new deal with Delta Air Lines. T-Mobile already offers free in-flight Wi-Fi to its own subscribers on Delta, Alaska, American and United, which inked its own deal with T-Mobile in September. T-Mobile reported preliminary fourth quarter results Wednesday.

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Mobile Airlines .Net Wireless 98

Gizmodo

JANUARY 18, 2022

For weeks, airlines have been cautioning authorities over the delays and disruptions that would happen in the wake of telco companies’ planned rollout of 5G technology, and things are getting serious. On Monday, the CEOs of several transportation giants like Delta, JetBlue, and American Airlines warned transportation… Read more.

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Airlines Transportation Company Telecommunications 81

The Accidental Successful CIO

JANUARY 6, 2021

Another example of a person with CIO job who did a pivot can be found at United Airlines. The airlines stopped every project it was working on in order to determine which were the most critical. These machines let passengers print out luggage tags by scanning the boarding passes on their mobile phones at the kiosks.

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Airlines Meeting Examples SAP 246

Forrester IT

JUNE 19, 2017

Take the example of Delta Air Lines and how the airline supports customers when they receive notice about a cancelled flight. Its IVR system can tell when the caller ID field matches a mobile phone that recently received a cancellation notice via text message. How are companies making better emotional connections via customer service?

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Airlines Insurance Mobile Examples 150

CIO Business Intelligence

MAY 6, 2022

For that reason, United Airlines developed “Agent on Demand,” an initiative that harnesses technology to deliver a live human being over United’s AWS cloud in times of trouble, earning the airlines a CIO 100 Award for innovation and leadership. When there’s a storm, there are never enough people. You see it at the airport.

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Travel Airlines Cloud Video 246

The Verge

JANUARY 18, 2022

Emirates , Air India , ANA , and Japan Airlines have all announced they’re canceling some flights to the US due to this week’s rollout of C-band 5G over concerns it could potentially interfere with some instruments. The airline will continue to fly to New York JFK, Los Angeles (LAX), and Washington, DC (IAD).

Airlines 120

Airlines Study Policies Mobile 120

CIO Business Intelligence

MAY 12, 2023

Plus, long-term evaluations have been used via public mobile networks, with corresponding SIM cards in other end devices. Independence through private 5G Because of this licensed frequency, network slicing offers from mobile operators were out of the question. As a result, the Private 5G project had to be put on hold.

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Network Airlines Transportation Licensing 264

CTOvision

SEPTEMBER 23, 2015

NASA Developed Technology Aims to Save Commercial Airlines Fuel, Time. Trends on Tuesday: Content is King for Mobile Apps. Taking the 'cyber' out of security - GCN.com. 4 steps to prepare for the shutdown. A neglected casualty of a government shutdown - FCW.com. website details costs, quality of medical procedures - GCN.com. 'We

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Airlines Government Trends Internet 150

Gizmodo

AUGUST 25, 2021

On Monday, an Alaska Airlines flight was forced to evacuate all 129 passengers after landing at Seattle–Tacoma International Airport after one of those passenger’s phones caught ablaze. Another day, another story of a Samsung phone turning into a ticking time bomb. Read more.

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Airlines Mobile Internet 68

CIO Business Intelligence

JULY 7, 2022

Google tells us that a one-second delay in mobile load times can impact mobile conversions by up to 20%. Think of the modern applications and workloads that have to be reliable, like online banking services, or those that operate at huge, distributed scale, such as airline booking systems or popular retail apps.

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Applications Data Center Disaster Recovery Architecture 278

CIO Business Intelligence

JUNE 29, 2022

Think about a courier company delivering a package, or an airliner touching down 30 minutes behind schedule: these are digitally mediated offline activities. When an airliner lands behind schedule, a wide range of real-time data could trigger actions: gate availability, fuel truck location, missed connections. The open data stack.

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Architecture Airlines Data Enterprise 246

Fountainhead

FEBRUARY 5, 2012

from towers) created and tracked by the carrier; phone log files; data created and stored by multiple mobile apps and their own hosting infrastructures. Plan some travel: Airline reservations & pricing systems such as SABRE ticketing; airline tracking databases; TSA flyer database updates & analysis. Mobile Work. (4).

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Data Data Center Big Data Airlines 193

Phil Windley

FEBRUARY 12, 2021

Compare, for a moment, your online, web experience at your bank with the mobile experience from the same bank. As a consequence, when I need somethings from my bank, I pull out my phone and use the mobile app. There will still be some marketing there (what we used to derisively call "brochure-ware") and a pointer to the mobile app.

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Authentication Banking Mobile Airlines 144

GeekWire

JANUARY 4, 2023

based survey software platform, acquired Apptentive , a Seattle startup that helps mobile app-makers gather customer feedback. Apptentive helps clients like Alaska Airlines, Safeway, and CNN power in-app surveys and rating/review prompts. Apptentive CEO Robi Ganguly. Apptentive Photo). Alchemer , a Louisville, Colo.-based

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Company Survey Airlines Mobile 144

GeekWire

FEBRUARY 15, 2023

Alaska Airlines has made electronic bag tags available to elite Mileage Plan members, with a broader rollout planned in the first half of this year. Walking into Sea-Tac Airport for a Friday afternoon flight, I glanced smugly at the people huddled around the Alaska Airlines self-serve kiosks to print bag tags. Alaska is the first U.S.

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Airlines Travel Hardware Software 113

GeekWire

NOVEMBER 5, 2024

Explanation from @AlaskaAir here: [link] pic.twitter.com/85jJ6IzH7B — toddbishop (@toddbishop) November 5, 2024 At one point in its journey, the autonomous mobility device was stopped in its tracks by a short yellow tent and bucket, marking a wet floor. I was determined not to intervene, just to see what would happen.)

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Airlines Course Mobile Programming 122

GeekWire

DECEMBER 6, 2021

based Spare Labs raises $18M for mobility software. The Series A round was led by Inovia Capital with participation from Kensington Capital, Link VC, Ramen VC, Ridge Ventures, TransLink Capital and Japan Airlines (as JAL Innovation Fund) and Nicola Wealth, amongst others. Vancouver, B.C.-based

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Software Software Development Mobile 104

CTOvision

JUNE 3, 2016

The mission of this summit is to provide airlines, operators, integrators and technology vendors with a means to continuously enhance the benefits of connected solutions, from ground to air and from nose to tail. Bob Gourley. The Global Connected Aircraft Summit will be held 6-8 June 2016 in Hollywood California.

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Airlines Industry CTO Mobile 150

The Verge

JANUARY 4, 2022

In a standoff that’s pitting Verizon, AT&T, and the FCC versus the FAA and the airline industry over the two carrier’s plans to upgrade their 5G wireless services, the mobile companies now say they’ve reached an agreement with the Department of Transportation. T-Mobile currently uses mid-band spectrum that isn’t in the C-band.

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Course Airlines Mobile Network 128

GeekWire

JUNE 4, 2021

Companies such as Alaska Airlines and Zillow Group use Moz to help fine-tune their SEO and rank higher in search engine results. The proliferation of mobile devices and other additional places where users conduct online searches, including inside mobile apps and shopping sites such as Amazon, has created consistent demand for SEO services.

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Software Software Airlines Mobile 137

The Verge

JANUARY 21, 2022

Later in the show, Verge policy editor Russell Brandom joins to discuss the ongoing battle between the FAA, AT&T, Verizon, and airlines over activating 5G towers around airports , as well as the tech antitrust bills developing in Congress this week. Microsoft’s Activision acquisition would instantly make it a force in mobile gaming.

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Airlines Microsoft Google Advertising 64

GeekWire

FEBRUARY 4, 2022

Amperity’s software lets companies conduct targeted marketing campaigns by connecting fragmented data sources about individual customer habits via emails, purchase history, mobile app usage, website traffic, physical store visits and other customer data. Its customers include Alaska Airlines, Brooks Running, Lucky Brand and BECU.

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CTO Airlines Groups Software 135

SecureWorld News

APRIL 1, 2024

A new Phishing-as-a-Service (PhaaS) threat called "darcula" is taking advantage of encrypted mobile messaging services to unleash a wave of sophisticated smishing attacks targeting organizations across more than 100 countries. Mobile devices tend to have weaker security compared to desktop systems, making them an attractive target vector."

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Mobile Airlines Training Security 109

CTOvision

JULY 6, 2015

Mobile apps drive fleet management GCN (Today) - Fleet management apps at the General Services Administration and State Department give agencies real-time data integration between the field and home office.As government agencies look for more efficient ways to. The health. economy.

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Spyware Small Business Government Airlines 150