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IT problems struck flights at two oneworld Alliance member airlines this week, leading to delays and flight cancellations. Network equipment connecting internal and external systems at Japan Airlines (JAL) malfunctioned early on Dec. 26 after receiving a large amount of data from an external source, the company said.
Windows systems at hospitals, airline flight reservation centers, emergency response centers, and public transportation services were among those affected by the outage. Meanwhile, Delta Airlines filed a $500 million lawsuit against CrowdStrike and Microsoft and reconsidered its use of Microsoft products.
Taking the helm as CIO is a major transition for any IT leader, but Lauren Woods’ experience at Southwest Airlines stands apart. I ended up leaning on my partners in the business and learning so much from them about how our airline worked and what it was like on the operational side,” she says. “It
As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. Their only option was to call the captain to call the network center to call the gate to get them to start checking bags.
Southwest Airline's 2022 holiday travel disaster happened because the airline became a victim of its own success. It failed to realize that the analysts, data and software requirements for maintaining its point-to-point network needed constant upgrading, preferring instead to return profits to shareholders via stock buy backs.
dope.security is one of Network World’s 7 network security startups to watch for 2024. By performing security directly on the endpoint instead of routing traffic through stopover data centers, dope.security says its SWG can boost network performance fourfold. com , a site that discovers, analyzes, and ranks tech startups.
There were a multitude of reasons for Fraport AG, the operating company of Germany’s largest airport in Frankfurt, to build one of the largest European private 5G campus networks: automation, autonomous driving, localization of devices, and processing data in real time.
Two high-profile airline technology meltdowns stranding thousands of travelers in the recent weeks have prompted two US senators to push carriers to bolster their technology. More on Network World: Not dead yet: 7 of the oldest federal IT systems still wheezing away + To read this article in full or to leave a comment, please click here
Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”
Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. It will replace the standard MPLS network, he adds. At the same time, enterprises are increasingly pursuing zero-trust strategies.
The team behind SpaceX’s growing satellite internet network Starlink is in talks with “several” airlines to beam internet to their airplanes, the project’s vice president said during a conference panel on Wednesday. Competition is fierce between Musk’s Starlink network and the growing industry of low-orbit satellite internet providers.
Just like Americas aging physical infrastructure, the airlines are suffering from years of minimal investment in their information technology. ExpressJet, March 20, 2017 - A system-wide outage at ExpressJet delayed flights it operates as Delta, United, and American Airlines for hours. JetBlue, Feb. I look forward to the stampede.
Like many airlines, Lufthansa Group had its business upended by the COVID-19 pandemic. By April 2020, with travel bans proliferating, the airline suffered losses of €1 million per hour. We strongly believe and focus a lot on how we can give better data to cabin crews so they can, for instance, welcome you.”
Attacks made on Sony’s PlayStation Network coincided with a bomb scare on an American Airlines jet carrying John Smedley, the president of Sony Online Entertainment. Sony’s PlayStation Network was forced offline for much of Sunday by a cyber-attack in what appears to be a campaign against several online gaming services.
As lean as things got, that time afforded the opportunity to rebuild by flipping the script: Air New Zealand was going to become a digital company that happened to be an airline, rather than an airline with a digital department. This is a chance to start practicing what an airline of the future could look like. But we persisted.
Air New Zealand ran its first Social Media Breakfast in July last year with Randi Zuckerberg as key speaker , with the exceptional success of the event leading the airline to continue the series with the second breakfast next week. While Air New Zealand is the 36th largest airline in the world, it ranks 6th in its social media presence.
On Thursday, the European Commission announced that EU-based airlines will now be allowed to provide in-flight wireless 4G and 5G access for all passengers. Once implemented, passengers can use their mobile devices in the same ways as any ground-based mobile network while in flight. Goodbye airplane mode; we can't say.
The attack surface now extends to home offices, cloud applications, and public clouds, and there is an ever-increasing risk of lateral threat movement within highly interconnected hub-and-spoke networks protected by castle-and-moat security models. A large enterprise with a hybrid network requires modern technology to secure it.
(Intelsat Photo) Alaska Airlines will invest $25 million to upgrade its regional jets with a new WiFi system from Intelsat capable of download speeds in the hundreds of megabits per second, using both traditional geostationary and new low-Earth orbit satellites. Intelsat’s system uses the OneWeb LEO satellite network for connectivity.
Yet, when the airline suggested shifting its procurement system away from the tried, but familiar, manual processes, there was a fair amount of internal pushback. The biggest challenge was moving people to the digital world,” conceded Pamela Zaravinos, the airline’s senior manager of procurement operations. Impeccable timing.
Alaska Airlines has become the first U.S. airline to invest in a frontline crew analytics app that works without network connectivity. The post Alaska Airlines adopts edge analytics solution for enhanced real-time and passenger data collaboration appeared first on TechRepublic. What can it do?
Clearly, despite the importance of information technology, the networks that we’re designing and building today don’t work anywhere this reliably. Network Outages Seem To Be A Part Of Life. Back in the day, when the phone network was “the network”, an outage was a big deal.
The company’s internal communication was significantly disrupted as its entire network, including Outlook, Teams, and SharePoint, is hosted on Microsoft 365. The CrowdStrike incident affected computers running Microsoft Windows across various sectors, including airlines, banks, retailers, brokerage houses, media companies, and railways.
During his nine years as chief digital and technology officer for JetBlue Airways, Eash Sundaram often spoke of ways to “future-proof” the airline business, which is notoriously prone to perilously thin profit margins and frequent bankruptcies. VC types often have more narrow networks. What was that experience like? .
The Global Connected Aircraft Summit , taking place June 6 - 8, 2016 in Los Angeles, CA, promises to deliver even more airline executives, thought-provoking case studies and valuable networking opportunities in 2016 than ever before. Bob Gourley. NEW sessions on EFBs and operations and how to manage data in the IoT era.
During his nine years as chief digital and technology officer for JetBlue Airways, Eash Sundaram often spoke of ways to “future-proof” the airline business, which is notoriously prone to perilously thin profit margins and frequent bankruptcies. VC types often have more narrow networks. What was that experience like? .
This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach. Consider the airline industry. A typical airline bookings site might see 50% of its traffic coming from human visitors, with the other 50% coming from bots.
The latest airline to move into this space is Southwest Airlines, partnering with eVTOL manufacturer Archer Aviation. The two have signed a memorandum of understanding to develop operational concepts for electric air taxi networks.
KLM, a global airline , successfully automated reporting and tracking, enabling them to proactively manage their complex operational network. To harness their full potential, establish clear expectations, create a roadmap for automation, and evaluate frequently received requests for additional operational improvements.
Another example of a person with CIO job who did a pivot can be found at United Airlines. The airlines stopped every project it was working on in order to determine which were the most critical. At United Airlines their plans to deploy touchless kiosks were sped up and quickly deployed to airports.
Airline CIOs are going to have to make some tough in-flight internet decisions Image Credit: Christopher Doyle. Back in the day, airline passengers could be assured that their time in the air meant that they had an excuse to unplug and step away from the constant need to do more and more work.
This Catalyst explores how communication service providers (CSPs) can offer enterprises guaranteed and differentiated 5G connectivity services – with the security, data sovereignty and control that enterprises need to move more mission critical workloads onto the CSP’s 5G network. 5G: Accelerating smart aviation – Phase IV.
The Register reports that security researchers at Pen Test Partners recently got access to a British Airways 747, after the airline decided to retire its fleet following a plummet in travel during the coronavirus pandemic. Boeing’s 747-400 aircraft, first introduced in 1988, is still receiving critical software updates through 3.5-inch
Australia’s major banks, airlines, and post office are all experiencing website outages that started Thursday afternoon local time, 12:30 a.m. ET, according to multiple reports from news outlets down under. Read more.
If you’ve had a crappy consumer Gogo experience, it may have been due to airlines not keeping the service up and running — I certainly remember a few flights where they never turned it on as planned — but it may have also been the limitations of Gogo’s aging technology. Not all Gogo was equal.
Boom this week showed off its XB-1 Supersonic Demonstrator, or Baby Boom, a subscale prototype of what is to be the Boom supersonic passenger airliner which Boom says will be “the world’s first independently developed supersonic jet and the fastest civil aircraft ever made.”
Frontier and Spirit claim they will become “America’s most competitive ultra-low fare airline.” | Photo by Derek Davis/Portland Portland Press Herald via Getty Images. Frontier Airlines plans to acquire Spirit Airlines, both of which are known for offering cheaper flights than other airlines, in a deal worth $6.6
In addition, the Melbourne Airport Rail, connecting the airport to the suburban network, subject to approvals, is expected to be delivered by 2029. All the security screening technology is underpinned by our network, and we manage that day and night,” he says. Digital Transformation, IT Leadership, Networking
Make sure you have the smartphone app for whatever airline, airport, subway or rail line you are using. Some airline companies do electronic boarding passes and that can be very convenient. You may have some to add, please leave me a comment if so. App for that travel. Navigating subways can be much easier with an app.
Also on Network World: The insecurities list: 10 ways to improve cybersecurity +. That the largest server CPU provider on earth doesn’t fall all over itself in sincere apologies (United Airlines gone wrong?) The servers are so wickedly simple to jack that a third-grader can log into them and merrily do essentially root damage.
For years , the Federal Aviation Administration and airline organizations had voiced concerns that the upgraded cellular tech could interfere with vital safety equipment on planes, while the FCC and carriers insisted it was safe, pointing to similar rollouts in dozens of other countries.
With traditional terrestrial cyber networks, IT companies are going about structuring their information network in what Gourley calls “ contained ways.” What this means is when hackers attempt to penetrate the network, they are unable to access the company’s most vital information. Related articles.
because its current network is still heavily dependent on air-to-ground connections that are susceptible to interruptions and bandwidth issues. The company previously said its plans to roll out a 5G network in 2021 were unaffected by the furloughs, but it’s not immediately clear if that has changed.
More on the event: The Global Connected Aircraft Summit provides airlines, operators, integrators, and technology vendors complete connected solutions – from ground to air and from nose to tail. I've been asked to moderate this panel and will ensure it results in an action-oriented, fact-based discussion that sheds insight into this topic.
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