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Alaska Airlines launches aviation-focused startup program with Los Angeles venture lab

GeekWire

An Alaska Airlines plane at Seattle-Tacoma International Airport. The airline is partnering with UP.Labs to launch an aviation venture lab. GeekWire File Photo / Kurt Schlosser) Alaska Airlines wants to help more startups take off. Alaska Airlines is a limited partner in the fund.

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American Airlines takes flight with analytics transformation

CIO Business Intelligence

In the wake of the COVID-19 pandemic, airlines have struggled with bad weather, fewer air traffic controllers, and a shortage of pilots, all leading to an unprecedented number of cancelations in 2022. Leibman notes that American Airlines operates every hour of every day. American Airlines. “We Leibman, who stepped down on Sept.

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Boeing 777X delayed again, and airlines are not pleased

TechSpot

"On the 777X program, the challenges we have faced in development, as well as from the flight test pause and ongoing work stoppage, will delay our program timeline. We have notified customers that we now expect first delivery in 2026," noted the company in a statement. Read Entire Article

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American Airlines suing The Points Guy over app that syncs frequent flyer data

The Verge

American Airlines is suing The Points Guy | Photo by Nicolas Economou/NurPhoto via Getty Images. It’s seeking an order blocking The Points Guy from accessing or using American Airlines customer data and from allowing its users to access their own accounts through the TPG app or site.

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CIOs Struggle To Keep Their Airlines In The Air

The Accidental Successful CIO

Airlines run on their IT systems and CIOs have to keep these running. However, when it comes to airlines, their CIOs are spending their time thinking about more practical things like just exactly how to go about keeping their critical IT systems up and running. The Challenge Of Running An Airline. Image Credit: Job Garcia.

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5 Things We Learned About The Untapped Potential Of Loyalty Programs To Improve CX

Forrester IT

, we were excited to have our colleague, Principal Analyst Emily Collins join us to talk about loyalty programs, and their influence on customer experience. Here are 5 things I learned during our conversation: Airlines started it. Loyalty programs started 30 plus years ago in the airline industry, as a reaction to deregulation.

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Self-driving wheelchairs at Sea-Tac Airport whisk mobility challenged travelers to their gates

GeekWire

Alaska Airlines is testing 10 of the mobility devices at the Seattle-area airport. More than 1,500 of the airline’s passengers have tried the wheelchairs since the initiative launched in mid August. “We are pleased with how the program is progressing. and abroad.

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