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Virtual reality simulation helps KLM engineers escape in an emergency

Computer Weekly

Dutch airline KLM develops virtual reality simulation to show engineers what happens if the maintenance hanger catches fire

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Riyadh Air and IBM forge AI-Driven partnership to revolutionize aviation

CIO Business Intelligence

In a groundbreaking move, Riyadh Air has announced a strategic partnership with IBM to integrate AI across its operations, aiming to establish itself as the worlds first digital-native airline. By embedding AI across its operations, the airline seeks to deliver seamless, personalized interactions and optimize flight operations.

IBM 165
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Data and gen AI: Keys to Air Europa’s digital strategy

CIO Business Intelligence

Case in point is Spanish airline Air Europa, even though their longstanding approach to data has given them a jump on applying the technology. But it’s still early days since ChatGPT burst on the scene in 2022. So large corporations are still being put to the test with their implementing processes.

Strategy 288
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Delta takes off with modernized blend of mainframes and cloud

CIO Business Intelligence

When it comes to IT, Delta Airlines is climbing higher into the clouds even as it keeps its footing on solid ground. Delta’s foray into the cloud began in earnest about two years ago as the pandemic brought travel to a virtual halt, Cincera says. It has also been exploiting services aimed at enhancing customer service and experience.

Cloud 246
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Seattle airport testing new tech to allow travelers to wait in virtual line for security screening

GeekWire

Seattle-Tacoma International Airport one of the first airports in North America to test a “virtual queuing” system. Called SEA Spot Saver , the free program is designed as a virtual queuing system to help people avoid standing in crowded security lines where social distancing is difficult. SEA Image). Where and how long?:

Travel 128
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Boeing and NASA partner with Alaska and other airlines on eco-friendly X-66A aircraft

GeekWire

Boeing Illustration) Boeing and NASA say they’ll collaborate with Seattle-based Alaska Airlines and four other major airlines on the Sustainable Flight Demonstrator project , which aims to put Boeing’s innovative X-66 braced-wing aircraft design through flight tests in the 2028-2029 time frame.

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Navigating the aftermath: Strategic actions to restore customer experience and drive growth

CIO Business Intelligence

The recent CrowdStrike incident had a widespread impact on virtually every industry, with transportation, financial services, and emergency services being hit the hardest. This worldwide event highlighted the critical importance of maintaining strong customer experience (CX) frameworks. The disruption affected an estimated 8.5

Backup 66