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Digital transformation’s fundamental change management mistake

CIO Business Intelligence

Ask CIOs about their biggest digital transformation challenges, and they’re likely to cite people issues or what experts identify as gaps in change management practices. When CIOs can’t drive change, new digital products and technology capabilities can become shelfware, and the business value is delayed or diminished.

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Generative AI’s change management challenge

CIO Business Intelligence

Although ChatGPT, the poster child for generative AI applications, only launched in November 2022, already 26% of workers say they use generative AI several times a week, while 46% have experimented with it at least once, BCG found. For many, their feelings are based on sound experience. There’s a lot of work still to be done on that score.

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Change Management Starts with the People

KineticData

Whether it’s a programming language that they’ve spent years mastering, a framework that has become synonymous with their workflow, or a specific software application that has become their go-to solution, individuals invest significant time, effort, and often emotional energy into honing their skills with these tools.

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IT leaders’ AI talent needs hinge on reskilling

CIO Business Intelligence

CIOs and HR managers are changing their equations on hiring and training, with a bigger focus on reskilling current employees to make good on the promise of AI technologies. As a result, organizations such as TE Connectivity are launching internal training programs to reskill IT and other employees about AI.

Training 132
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How Should CIOs Implement Robotic Process Automation?

The Accidental Successful CIO

Every IT department should have a strong governance program and ROI model to make sure you’re not just deploying bots without heed to real savings and business value. However, you still need IT involvement to scale the program effectively as well as business analysts who are skilled in identifying what processes are ripe for automation.

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3 key digital transformation priorities for 2024

CIO Business Intelligence

Despite all that, CIOs should add generative AI initiatives to the much longer secondary list of transformation programs. Meanwhile, CIOs must still reduce technical debt, modernize applications, and get cloud costs under control. These workstreams require documenting a vision, assigning leaders, and empowering teams to experiment.

Devops 143
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A comparative assessment of digital transformation in Italy

CIO Business Intelligence

But until there’s a change in corporate will and the CIO’s vision combines with other management to drive a full-scale project, success can only be measured by the strength of the corporate culture. “I Change management is the real heart of digital transformation, even before technologies.