CIO Business Intelligence

FEBRUARY 3, 2025

src="[link] alt="alex tan" loading="lazy" width="400px"> Alex Tan Group Chief Information Officer (Yinson) As 2025 unfolds, we foresee a shift in the technology landscape: The generative AI (genAI) frenzy will give way to pragmatic applications, commencing with bespoke in-house chatbots that streamline operations.

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CIO Business Intelligence

APRIL 25, 2023

This interface paired with increased tokens and an expansive knowledge base with many more parameters, helps ChatGPT to seem quite human-like. Meanwhile, however, many other labs have been developing their own generative AI models. For now, ChatGPT is finding most of its applications in creative settings.

Knowledge Base 290

Knowledge Base Artificial Intelligence Training Applications 290

Network World

MAY 16, 2024

Bridge is one of Kyndryl’s major services offerings, which include consulting, hybrid cloud, security, and applications services. What makes it unique is how we’ve created, or how we stitched together, organizational information, systems, applications, and more. [It Recent results point to growing success for Kyndryl Bridge.

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CIO Business Intelligence

AUGUST 30, 2024

To be eligible, you must have a high-school diploma or equivalent, but no HR experience is required since this is a knowledge-based credential. It proves a broad spectrum of knowledge of foundational HR and to be eligible, you must have a high-school diploma or equivalent.

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Network World

SEPTEMBER 5, 2024

The rise of generative AI in recent years has accelerated the application of artificial intelligence across various business segments, especially in IT. IT organizations are putting genAI applications to work both with in-house developed use cases as well as vendor-provided tools.

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CIO Business Intelligence

MAY 3, 2024

The in-house developed project, Message Response Automation (MeRA), is already delivering. The framework we established is not just a breakthrough for our UPS call center but it’s a blueprint for future AI applications across the enterprise.” Gownder, in a blog post last November as UPS was putting its solution into limited production.

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Network World

AUGUST 28, 2024

We see AI in customer service as a powerful use case – from knowledge base-powered chatbot answers to our internal staff, all the way to delivering financial answers to our members on whatever device they use for banking,” said Mark Fournier, CIO at the U.S.

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CIO Business Intelligence

NOVEMBER 15, 2023

The September addition of Now Assist to the platform’s core could be bad news for the third-party software developers that had built AI-powered automations for ServiceNow’s ticketing system — although, says Bedi, “Their traction was pretty limited anyway.” The latter, Bedi says, involves building processes in low-code development platforms.

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CIO Business Intelligence

SEPTEMBER 24, 2024

The issue began early Monday morning when a key SSL certificate expired and affected the company’s Management, Instrumentation, and Discovery (MID) Server, leaving users unable to integrate applications, access updates, and manage critical operations. The company notified its customers in an advisory admitting the issue.

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CIO Business Intelligence

NOVEMBER 8, 2023

In my third year of college, I secured my first job at Tata Consultancy in India, where I began my career as a developer working for Microsoft technologies like ASP.Net and C#. Within a few years, I seized an opportunity to work in Canada in an application development support role.

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CIO Business Intelligence

MARCH 18, 2024

Under the partnership, SAP is integrating Nvidia’s generative AI foundry service, including the newly announced Nvidia NIM inference microservices, into SAP Datasphere, SAP Business Technology Platform (BTP), RISE with SAP, and SAP’s enterprise applications portfolio. “We

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CIO Business Intelligence

APRIL 12, 2024

With information about products and availability constantly changing, Tractor Supply sees Hey GURA as a “knowledge base and a training platform,” says Rob Mills, chief technology, digital commerce, and strategy officer at Tractor Supply. It makes the team member much more efficient.” The tech team is extremely agile.”

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CIO Business Intelligence

AUGUST 1, 2023

The findings also showed that the most commonly reported uses of generative AI are in marketing, sales, product development, and service operations. Artificial Intelligence, Enterprise Applications, Generative AI

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CIO Business Intelligence

AUGUST 8, 2024

The process would start with an overhaul of large on-premises or on-cloud applications and platforms, focused on migrating everything to the latest tech architecture. For the past 10-15 years, business transformation initiatives have been the sole mandate of the technology team. This is a massive change in conventional business practices.

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CIO Business Intelligence

OCTOBER 25, 2022

DevOps environments give development teams the flexibility and structure needed to drive productivity and implement early and often “shift left” testing to ensure application optimization. From there, development teams should look to automate as many testing processes as possible.

Devops 264

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CIO Business Intelligence

NOVEMBER 13, 2024

Or instead of writing one article for the company knowledge base on a topic that matters most to them, they might submit a dozen articles, on less worthwhile topics. We’re seeing that the most productivity increases and ROI from generative AI come from highly targeted, industry-specific applications,” he says.

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Network World

FEBRUARY 14, 2025

Healthcare has the most significant upside, particularly in patient care, among all the industries applicable to AI. The partnership will accelerate trial execution while reducing administrative burdens by deploying AI agents to transform complex workflows and turn IQVIAs database into a knowledge base.

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CIO Business Intelligence

AUGUST 26, 2024

How do we ensure that our technology infrastructure, applications, security posture and core IT operations are not only up to industry standards but also positioned to drive the long-term success of our business? Innovation. We are also shifting our focus from relying on generalists to partnering with specialists.

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CIO Business Intelligence

SEPTEMBER 7, 2022

Dubbed Cropin Cloud, the suite comes with the ability to ingest and process data, run machine learning models for quick analysis and decision making, and several applications specific to the industry’s needs. The company says it has partnered with more than 250 B2B customers.

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CIO Business Intelligence

OCTOBER 12, 2023

If your business relies heavily on software engineering, you might consider trying tools that will help support your developers with code creation, such as paired programming. Marketing departments may find ways to make information housed in knowledge-based articles and other content more easily discoverable.

Strategy 319

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CIO Business Intelligence

NOVEMBER 16, 2023

The update adds gen AI capabilities for field service workers, chatbot creators, and developers, among others. Previously with Now Assist in Virtual Agent, chatbot creators could pull in data to answer questions from a company’s knowledge base “with one check of the box,” Barnes said.

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CIO Business Intelligence

JUNE 21, 2024

Its researchers have long been working with IBM’s Watson AI technology, and so it would come as little surprise that — when OpenAI released ChatGPT based on GPT 3.5 MITREChatGPT, a secure, internally developed version of Microsoft’s OpenAI GPT 4, stands out as the organization’s first major generative AI tool.

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CIO Business Intelligence

JULY 31, 2023

To help its employees collaborate and share knowledge, Bloomberg turns to Stack Overflow for Teams. Thousands of the company’s engineers, data scientists, designers, and developers have asked and answered questions about how things work inside their organization. Which I think is really important in our learning,” says Ustundag.

Engineering 245

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CIO Business Intelligence

JULY 22, 2024

This is because the most commonly used forms of upskilling (knowledge-based, content-driven, and assessed via online quizzes) aren’t enough for real-world impactful skilling. And some skills require meaningful, deep capability development (usually in a short timeframe) that can be demonstrated or applied with confidence at work.

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CIO Business Intelligence

MARCH 7, 2023

On the eve of the company’s Trailblazer DX ’23 developer conference, though, Einstein GPT still wasn’t ready. Einstein GPT is not one product but five: Einstein GPT for Service, for Sales, for Marketing, for Slack and for Developers. Poorly written Apex code can cause low-performing applications.” What will Einstein GPT do?

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CIO Business Intelligence

SEPTEMBER 27, 2023

Identifying worthwhile use cases Hackajob, a company that provides a platform for organizations to find and recruit IT and developer talent, began piloting generative AI models in the second half of 2022 as part of an informal research and development initiative to explore emerging technology trends. Another is education. “In

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CIO Business Intelligence

APRIL 11, 2024

In the report, Gartner says Oracle differentiates itself from other providers through its enhanced support for Oracle Applications, aggressive IaaS pricing, multicloud services, and variety of distributed and sovereign cloud options. Oracle is helped by the fact that it has two offerings for enterprise applications, says Thompson.

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CIO Business Intelligence

JULY 2, 2024

Jeff Wang, President of the Public Affairs and Communications Department, Huawei, said: “To fully reap digital dividends, we need to pay more attention to enhancing connectivity, embracing digital application, and empowering digital talent.”

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CIO Business Intelligence

FEBRUARY 20, 2024

According to Gartner , as much as 75% of operational decisions could be made within an AI-enabled application or process by 2030. The company can also unify its knowledge base and promote search and information use that better meets its needs. As a result, Denso can now automate manual tasks and reduce work hours for employees.

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CIO Business Intelligence

MAY 2, 2023

The most well-known GenAI application is ChatGPT, an AI agent that can generate a human-like conversational response to a query. As a retail sales manager, OpenAI will allow you to develop more innovative solutions, more tailored strategies, and more personalized experiences. TCS knows the industry as well as most retailers.

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CIO Business Intelligence

MARCH 24, 2023

Veeva covers a large scope of our environment from clinical development to quality regulatory affairs from a user experience in one interface.” Perhaps most important, Idorsia taps into Veeva’s evolving knowledge base, which encompasses data from other customers such as major pharmaceuticals giants Merck, Bayer, and Kronos, the CIO says.

Industry 276

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CIO Business Intelligence

MARCH 27, 2023

We’ll see the continued shift away from button-based chatbots to conversational virtual agents that can handle more complex interactions with a sophisticated reasoning engine and integrated back-end systems. The customer accepts, the call ends, and the bot steps in via text/SMS.

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CIO Business Intelligence

FEBRUARY 29, 2024

For example, as query assistants, generative AI tools can help customers better navigate an extensive product knowledge base using a simple question-and-answer format. That’s the advice Lucky Gunasekara, CEO and co-founder of Miso.ai, has for teams developing generative AI tools today.

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CIO Business Intelligence

MAY 19, 2022

A self-service knowledge base offers publicly accessible answers and services through tailored views and allows access by all employees. When a user begins to submit a ticket, the knowledge base should recommend articles with pertinent information. Pricing: Available on request. ManageEngine Service Desk Plus.

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Dataconomy

DECEMBER 17, 2024

Rohit Prasad, Senior Vice President of Amazon Artificial General Intelligence, highlighted Amazons unique perspective, saying: At Amazon, we use nearly 1,000 AI applications. This gives us a high-level understanding of where developers continue to face challenges. 8B across 11 benchmarks and Google Gemini 1.5

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CIO Business Intelligence

APRIL 7, 2022

Unsustainable work performance expectations, a lack of career development and advancement potential, and a lack of meaningful work are among the top reasons motivating employees to move on, according to a March McKinsey survey , with inadequate compensation further down on the list, in sixth place. It’s not perfect yet,” says Thurai.

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CIO Business Intelligence

JULY 25, 2023

BMC Helix Discovery : Delivers instant visibility, through a SaaS model, into the entire IT environment mapping hardware, software, and service dependencies that span across mainframe, hyper-converged multi-cloud, and container-based architectures.

Knowledge Base 246

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