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7 types of tech debt that could cripple your business

CIO Business Intelligence

After all, a low-risk annoyance in a key application can become a sizable boulder when the app requires modernization to support a digital transformation initiative. Accenture reports that the top three sources of technical debt are enterprise applications, AI, and enterprise architecture.

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ServiceNow to acquire Moveworks to strengthen agentic AI and enterprise search

CIO Business Intelligence

Signaling strategic direction By integrating Moveworks, ServiceNow may aim to enhance its AI assistant capabilities, bridge gaps in workflow automation, and expand its reach across enterprise systems. This acquisition is another step in that direction. However, smooth integration does not guarantee seamless execution.

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What gives IT leaders pause as they look to integrate agentic AI with legacy infrastructure

CIO Business Intelligence

According to a January KPMG survey of 100 senior executives at large enterprises, 12% of companies are already deploying AI agents, 37% are in pilot stages, and 51% are exploring their use. The knowledge management systems are up to date and support API calls, but gen AI models communicate in plain English. Thats what Cisco is doing.

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5 top business use cases for AI agents

CIO Business Intelligence

In a report released in early January, Accenture predicts that AI agents will replace people as the primary users of most enterprise systems by 2030. Our goal is to modernize complex, mission-critical legacy IT systems in all government organizations, he says. That means theres a need for governance and regulation.

CTO Hire 359
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ChatGPT, the rise of generative AI

CIO Business Intelligence

Business applications for conversational AI have, for several years already, included help desks and service desks. Enterprise applications of conversational AI today leverage responses from either a set of curated answers or results generated from searching a named information resource.

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Prioritizing AI investments: Balancing short-term gains with long-term vision

CIO Business Intelligence

A contrasting study by Qlik indicates that 21% of enterprises face real challenges with AI due to lack of trusted data for AI applications , highlighting the need for reliable data platforms. These autonomous or semi-autonomous agents can even operate in an ecosystem of agents in what is referred to as an agentic mesh.

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CrowdStrike incident has CIOs rethinking their cloud strategies

CIO Business Intelligence

Saurabh Gugnani, Director and Head of CyberDefence, IAM, and Application Security at Netherlands-headquartered TMF Group, added that a diversified approach to cloud strategies could mitigate such risks. Yes, they [enterprises] should revisit cloud strategies. An incident like this questions that reliability.

Strategy 359