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ServiceNow to acquire Moveworks to strengthen agentic AI and enterprise search

CIO Business Intelligence

billion deal, highlighting the growing enterprise shift toward AI-driven automation to enhance IT operations and service management efficiency. After closing the deal, ServiceNow will work with Moveworks to expand its AI-driven platform and drive enterprise adoption in areas like customer relationship management, the company said.

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Redefining enterprise transformation in the age of intelligent ecosystems

CIO Business Intelligence

As IT professionals and business decision-makers, weve routinely used the term digital transformation for well over a decade now to describe a portfolio of enterprise initiatives that somehow magically enable strategic business capabilities. Ultimately, the intent, however, is generally at odds with measurably useful outcomes.

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Oracle leverages machine learning to manage, secure enterprise systems

Network World

Oracle is not the first company that comes to mind when you think of enterprise security, but the company announced at its recent OpenWorld conference new products with artificial intelligence (AI) and machine learning capabilities to quickly identify security threats.

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7 types of tech debt that could cripple your business

CIO Business Intelligence

After all, a low-risk annoyance in a key application can become a sizable boulder when the app requires modernization to support a digital transformation initiative. Accenture reports that the top three sources of technical debt are enterprise applications, AI, and enterprise architecture.

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What gives IT leaders pause as they look to integrate agentic AI with legacy infrastructure

CIO Business Intelligence

Agentic AI was the big breakthrough technology for gen AI last year, and this year, enterprises will deploy these systems at scale. According to a January KPMG survey of 100 senior executives at large enterprises, 12% of companies are already deploying AI agents, 37% are in pilot stages, and 51% are exploring their use.

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The 5 S’s of cyber resilience: How to rethink enterprise data security and management

CIO Business Intelligence

According to ITICs 2024 Hourly Cost of Downtime Survey , 90% of mid-size and large enterprises face costs exceeding $300,000 for each hour of system downtime. Start by backing up virtual machines, physical servers, and enterprise systems of record that store your most sensitive information.

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CIOs are rethinking how they use public cloud services. Here’s why.

CIO Business Intelligence

Over the past few years, enterprises have strived to move as much as possible as quickly as possible to the public cloud to minimize CapEx and save money. As VP of cloud capabilities at software company Endava, Radu Vunvulea consults with many CIOs in large enterprises. Are they truly enhancing productivity and reducing costs?

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