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Survey: Why CIOs and CTOs want a new model for IT support and services

CIO Business Intelligence

In April of 2023, Censuswide conducted a survey of 608 US respondents from companies with $250m+ revenue. That study focused on CIO and CTO satisfaction with their existing IT support and services models for enterprise software. CIOs and CTOs are frustrated at the many inconveniences of managing multiple vendors.

Survey 128
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Rackspace’s CTO takes a broad view of sustainability

CIO Business Intelligence

Srini Koushik has been passionate about the environment for 35 years and now, as a board member of the nonprofit SustainableIT.org and CTO of cloud services provider Rackspace Technology, he wants to help enterprises achieve sustainability in the cloud. By choosing them, enterprises are almost adopting net zero by proxy,” Koushik says.

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Is your enterprise getting the IT it deserves?

CIO Business Intelligence

Employees need proof IT is meeting their needs Brian Shield, SVP and CTO of the Boston Red Sox, is very proactive asking his stakeholders, “Are we meeting your needs? Every year the Red Sox IT organization conducts an Annual Quality of Service Survey. This took the form of an actual contract between the parties involved.

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The new CIO mandate: Selling AI to employees

CIO Business Intelligence

As organizations roll out AI applications and AI-enabled smartphones and devices, IT leaders may need to sell the benefits to employees or risk those investments falling short of business expectations. Nearly three-quarters of employees surveyed said they believe AI devices will make them more productive.

Survey 135
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Landing Your First CIO Role? Learn how Next CIO Winners Gathered to Support Their C-suite Tech Leadership Journey.

CIO Business Intelligence

In today’s organizational landscape, where technology wields increasing influence, the role of the CIO has been elevated, particularly catalyzed by the exigencies of the pandemic. The State of the CIO 2024 survey published by CIO, states that 85% of CIOs are becoming a changemaker, increasingly leading business and technology initiatives.

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3 forces shaping the evolution of ERP

CIO Business Intelligence

An overwhelming 94% of organizations worldwide are embracing a next-generation ERP strategy that involves migrating to cloud platforms and adopting high-end analytics such as artificial intelligence to overcome the limitations of legacy applications and modernize their businesses, according to a survey of 1,675 IT executives by Boomi. .

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Aware of what tech debt costs them, CIOs still can’t make it an IT priority

CIO Business Intelligence

It’s among CIOs’ most persistent and underdiscussed challenges: embracing innovative technologies without losing sight of mounting — and potentially crippling — technical debt. Nearly four in 10 CIOs surveyed recently in a recent CIO Sentiment Survey by IDC said they expect to overspend on digital infrastructure over the next 18 months.

Hardware 141