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Oracle adds agentic AI to Fusion Cloud CX

CIO Business Intelligence

The first phase was leveraging generative AI and conversational AI to power chatbots and help them retrieve information from the knowledge base. Field service knowledge search augmentation. Oracle is taking a multi-phase approach to delivering end-to-end automation for service.

Oracle 140
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Launching the Web 2.0 Framework - Trends in the Living Networks

Trends in the Living Networks

is how it converts Inputs (User Generated Content, Opinions, Applications), through a series of Mechanisms (Technologies, Recombination, Collaborative Filtering, Structures, Syndication) to Emergent Outcomes that are of value to the entire community. . * There are three key parts to the Web 2.0 Framework, as shown below: Web 2.0

Trends 159
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Extreme looks to tame complexity with AI-powered platform for network and security management

Network World

AI Expert works by collecting data from a combination of Extremes public repository, knowledge base and customer network details.It With Platform ONE, customers can figure out, in real time, where the traffic for a specific user or an application is flowing in the network.

Network 97
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Announcing the 2008 Top 100 Australian Web 2.0 Applications list – Launch is on 19 June - Trends in the Living Networks

Trends in the Living Networks

Applications list – Launch is on 19 June Ross Dawson, May 11, 2008 3:38 PM US PT [UPDATE:] The final Top 100 list is now up. Applications. Share this: Digg this | Reddit | StumbleUpon | Del.icio.us | Share on Facebook Tags : australia , brw , online applications , web 2.0 Following the great success of last year’s Top 60 Web 2.0

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Collaborating in a shared service management environment

CTOvision

Sharing software leads to an initial coordination of processes, but also immediate savings in terms of license and maintenance costs. If you are going to collaborate in one tool, you have to think about how you are going to set up your application. News items and the knowledge base. System settings.

Tools 150
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Turnaround CIO

A CIO's Voice

Know what technology is in place and how it aligns to your key set of applications. Review the knowledge base of the help desk to see where there are the opportunities. Renegotiate licensing and maintenance terms with your vendors. Get your applications under control.

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Marsh McLennan IT reorg lays foundation for gen AI

CIO Business Intelligence

As part of MMTech’s unifying strategy, Beswick chose to retire the data centers and form an “enterprisewide architecture organization” with a set of standards and base layers to develop applications and workloads that would run on the cloud, with AWS as the firm’s primary cloud provider.

Insurance 122