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Have we reached the end of ‘too expensive’ for enterprise software?

CIO Business Intelligence

Generative artificial intelligence ( genAI ) and in particular large language models ( LLMs ) are changing the way companies develop and deliver software. These AI-based tools are particularly useful in two areas: making internal knowledge accessible and automating customer service. An overview.

Software 321
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What to expect from AI in the enterprise in 2025

CIO Business Intelligence

In this scenario, using AI to improve employee capabilities by building on the existing knowledge base will be key. AI governance software will also become increasingly important in this process, with Forrester predicting spending on off-the-shelf solutions will more than quadruple by 2030, reaching almost $16 billion.

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Knowledge graphs: the missing link in enterprise AI

CIO Business Intelligence

In June 2023, Gartner researchers said, data and analytics leaders must leverage the power of LLMs with the robustness of knowledge graphs for fault-tolerant AI applications. Their tool, Graph RAG, makes it easier for companies to use knowledge graphs as part of their retrieval augmented generation (RAG) implementations.

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Kyndryl bolsters its Bridge infrastructure services

Network World

Bridge is one of Kyndryl’s major services offerings, which include consulting, hybrid cloud, security, and applications services. What makes it unique is how we’ve created, or how we stitched together, organizational information, systems, applications, and more. [It Recent results point to growing success for Kyndryl Bridge.

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Knowledge-based systems

Dataconomy

Knowledge-Based Systems (KBSes) play a crucial role in todays fast-paced world, where information overload can hinder effective decision-making. This blend of artificial intelligence and expert knowledge makes KBSes invaluable tools in sectors ranging from healthcare to education. What are knowledge-based systems?

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25 enterprise tech predictions and goals for 2025, from APAC CIOs

CIO Business Intelligence

src="[link] alt="alex tan" loading="lazy" width="400px"> Alex Tan Group Chief Information Officer (Yinson) As 2025 unfolds, we foresee a shift in the technology landscape: The generative AI (genAI) frenzy will give way to pragmatic applications, commencing with bespoke in-house chatbots that streamline operations.

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Oracle adds agentic AI to Fusion Cloud CX

CIO Business Intelligence

The first phase was leveraging generative AI and conversational AI to power chatbots and help them retrieve information from the knowledge base. Field service knowledge search augmentation. Oracle is taking a multi-phase approach to delivering end-to-end automation for service.

Oracle 351