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How AI dramatically boosts efficiency of B2B order processing

CIO Business Intelligence

With an aging, shrinking workforce, its become harder and harder for B2B organizations to staff their sales teams, even while customers demand faster fulfillment times and access to their suppliers across multiple channels. To learn more about how DataXstreams OMS+ can improve results for B2B sales organizations visit: dataxstream.com.

B2B 214
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It’s Time Chatbots And Virtual Assistants Play A Bigger Role In The B2B Buyer Journey

Forrester IT

With collective commute times down to zero and face-to-face meetings all but impossible, we’ve seen the B2B buyer journey become an almost exclusively digital experience. These solutions are already popular in B2C and B2B markets, creating experiences that: Meet modern buyers’ expectations of immediacy.

B2B 511
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Marketers Must Embrace AI to Maximize B2B Event Success

Forrester IT

Marketers face long standing event planning and execution challenges In the ever-evolving landscape of B2B marketing, events continue to dominate marketing program spend. The good news is that the future holds immense potential for leveraging artificial intelligence […]

B2B 341
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Designed by (and for) You… Analyst picks for Forrester’s B2B Summit EMEA

Forrester IT

This year, Forrester’s B2B Summit EMEA is going to feel different when it takes place on 7th-9th October in London. As artificial intelligence (AI) continues to shape the future […]

B2B 293
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Redefining customer experience: How AI is revolutionizing Mastercard

CIO Business Intelligence

Our commitment to customer excellence has been instrumental to Mastercard’s success, culminating in a CIO 100 award this year for our project connecting technology to customer excellence utilizing artificial intelligence. We live in an age of miracles.

CTO 330
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Prepare Frontline B2B Marketers For Their AI Future

Forrester IT

According to Forrester’s September 2023 Artificial Intelligence Pulse Survey, nearly half (49%) of AI decision-makers say that they are concerned about displacement of human jobs by generative AI usage at their organization.

B2B 273
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Akeneo aims to transform the retail playbook with AI and data consistency

CIO Business Intelligence

Success stories from both B2B and B2C sectors demonstrate the platforms versatility. Kitwave , a major B2B distributor, has successfully streamlined its product information management across multiple distribution channels with Akeneo PIM. Since then, its online customer return rate dropped from 10% to 1.6%

Retail 264